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DissatisfiedAfter following instructions my hair has PINK streaks throughout! VERY UNHAPPY!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
First Order - a DisasterMy lightest hair turned gray green (ash). HATE IT. Do not want to order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - Thank you so much for reaching out to us with this feedback. We are truly sorry to hear that the results of your most recent formula had a green tone to it. Here at eSalon, we take our Color Happiness Guarantee seriously, and we would love to remedy this for you. One of our Color Experts has reached out to you via email with additional information, and next steps. We look forward to speaking with you soon. |
Not the color shown online.The dye turned into the color I was hoping for but it's more reddish and not really dark. I like more purple which it shows online. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Grey hairI had alot of grey hair on top of my head and it took that grey right out and my hair looks and feels fantastic. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So much better than drugstore colorAfter coloring, following the perfect directions, my hair is silky and the color is shiny and multi-dimensional and natural looking. The first time I didn’t feel like it covered my grays well enough. I talked to eSalon about it and they adjusted things and voila! Perfection the next time around. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So many complaintsI love love love how color turned out . Its shiny its soft looked amazing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love!!Absolutely love my custom color!! Beautiful, rich color that looks natural and gorgeous. Easy to follow instructions made applying the color a breeze. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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long lasting colorI find this color to last a longer amount of time than when I use to go to the salon every 5-6 weeks. The price is more affordable and you have the convenience of doing it from home. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color!Best color ever and so far it has lasted longer than anything else I have tried. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wow!I have colored my hair for years, with a boxed product from the store. I have never tried anything else, never had a salon dye job, until now!! I am in love with Esalon. The color is rich and makes my hair look voluminous. I have walnut brown hair with red and gold highlights. I love the gold. Smells great, too! The product was well designed and packaged, and shipped in a timely fashion. I hope I get to share some before and after photos. They are quite spectacular. I was impressed by the quality of color and simplicity of use. Thank you so much. I feel 100% better today than I felt yesterday. Bravo! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |