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Custom Color Set
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66,934 Verified Client Reviews |
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My color is amazingThere is just enough color to enhance and improve my hair color, but it's not a crazy color. Love it. 0 of 0 people found this review helpful. Did you? |
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HAIR COLORDID NOT WORK, MADE HAIR LOOK WORSE. IT IS A DARKER RED, CAN I BLEACH THE COLOR OUT AND PUT A LIGHT BROWN COLOR ON IT 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn’t cover at all!I colored my hair on Friday and on Tuesday I see gray already. I haven’t even shampoo again. I followed directions to a T. VERY UNHAPPY! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It did not covered my gray hair at all,even after following the instructionsThe colour is very hard to wash off i had to shampoo my hair 3 times,also it did not covered my gray hair at all . Colour is ok even though i prefer more ash brown then it was. There is positives as well, like great packaging and very good shampoo &conditioner . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
LikeThis is a great product. I give a 3 Bc with in one week my grays have come back. That I don’t like 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
My hair color turned out darker then it wasI am not happy at all, I sent a picture of my hair color and they gave me some thing a lot darker. I am pissed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
no changei noticed no difference in color after using this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShannon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Verry disappointedI ask for specific color,is not even close to the color from the picture I send you guys,am very upset with tha results,not worth the money or the try i will cancel my subscription thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDigmari - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Great.Just waht I asked for and the instructions were easy to use. I'll be using this again. 0 of 0 people found this review helpful. Did you? |
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Salon? What salon?I will never go back to the salon again! Not only was I able to get an amazing color color with eSalon, but when I thought it was a bit darker than I would like (not that I’m complaining because i got so many compliments on the shade) they listened and made some adjustments so that I could get the color I was hoping for. I am a customer for life. Now, if the heat protectant spray would come back in stock, I’d be set lol. Worth every penny, and the savings from going to my hairstylist every 6 weeks is HUGE! You will not regret giving them a try! 0 of 0 people found this review helpful. Did you? |