66,925 Verified Client Reviews |
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So happy!I only heard about esalon through an Instagram ad, but decided to give it a go. The whole process, from building my profile to applying the colour was so easy and stress-free. I'm so happy with my new colour too - it's so me, and just what I was looking for! Thanks so much to esalon and their wonderful team. 0 of 0 people found this review helpful. Did you? |
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Love colorLove this product great shine and coverage 0 of 0 people found this review helpful. Did you? |
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Beautiful colorThe color was beautiful and the gloss was the icing on the cake. The gloss gave my hair a beautiful shine and healthy feel. 0 of 0 people found this review helpful. Did you? |
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Hair ColorI get so many compliments on my hair right after I color my roots. It’s been a couple of years and I’m still impressed with how great the color is for my hair and how well it blends. Much better experience and WAY cheaper than my salon experiences! 0 of 0 people found this review helpful. Did you? |
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Love it!! Strawberry BlondeI am really happy with my new color & I really like the custom color you get & how they make changes to your color according to your input. 0 of 0 people found this review helpful. Did you? |
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Hair ColoringThe color was exactly as I had chosen. This hair coloring last so much longer then over the counter hair dyes. Would recommend....but do believe the pricing could be reduced. 0 of 0 people found this review helpful. Did you? |
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My color is amazingThere is just enough color to enhance and improve my hair color, but it's not a crazy color. Love it. 0 of 0 people found this review helpful. Did you? |
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HAIR COLORDID NOT WORK, MADE HAIR LOOK WORSE. IT IS A DARKER RED, CAN I BLEACH THE COLOR OUT AND PUT A LIGHT BROWN COLOR ON IT 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn’t cover at all!I colored my hair on Friday and on Tuesday I see gray already. I haven’t even shampoo again. I followed directions to a T. VERY UNHAPPY! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It did not covered my gray hair at all,even after following the instructionsThe colour is very hard to wash off i had to shampoo my hair 3 times,also it did not covered my gray hair at all . Colour is ok even though i prefer more ash brown then it was. There is positives as well, like great packaging and very good shampoo &conditioner . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |