67,063 Verified Client Reviews |
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Great Color for a great price!When I saw the eSalon ad, I couldn't believe that they could actually formulate a custom color that not only matches mine, but also offers a safe and easy to use product. The result was great, the product matched my existing color and at a very great price! Thank you very much! 0 of 0 people found this review helpful. Did you? |
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Wow just AmazingSatisfying costumer 0 of 0 people found this review helpful. Did you? |
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Nice but expensive3rd time & colour perfect after a slight tweak to colour. Thinking it’s rather expensive so may have to reconsider it 1 of 1 people found this review helpful. Did you? |
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The worst!First the color is brown, then the color is way over corrected to a very brassy blonde. I do better on my one at Sally beauty supply. Absolutely a waste of money. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsS K - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
ColerI need a bit darker 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
First time userI am quite pleased and comfortable telling folks about this product. The coverage in general and specially with greys was better than anticipated. The thick creme-like formula is good, because there is absolutely no dripping of hair dye. I am a brunette with golden highlights. I do go out in the sun and the color just got a bit lighter without the horrible brassey reds that I do not want. I have bought it again, and if I need to tweak the formula - they are quite professional about that as well. The packaging is great with a personal flair! I do recommend this product. 2 of 2 people found this review helpful. Did you? |
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Shocked!I honestly thought I was going to turn my hair purple. This colour is not only exactly what my hair dresser does, it was so easy to do. I love the colour, I love being able to do myself and I am super impressed with the contents. Hooray! Customer for life x 1 of 2 people found this review helpful. Did you? |
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Hair colorLove the color that was chosen for me 0 of 0 people found this review helpful. Did you? |
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Did not dye hair, but sure did damage itI used to bottles for my shoulder length hair. The dye got really hot on my scalp, but I still left it for the 35 minutes. When I washed it off, there was no color, but it definitely fried my hair and I lost a good chunk of hair while washing it off. I definitely regret it. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsSara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback |
Horrible!! Blotchy and uneven.The color was horrible! I followed the instructions exactly, but my hair was two different colors. My roots were so much darker than my ends and my ends were blotchy. I had to color it over with a darker color just to attempt to correct it. Kicking myself for not canceling my membership immediately and now I have another color set on the way. I need a color job, but I don’t trust putting this on my hair again. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKarrie - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |