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Color Set
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66,903 Verificado Comentarios de clientes |
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Highly recommendLove this hair color and it covered my grays great!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Definitely worth it!Let me preface this with the fact that I was starting to get quite a few grey hairs. I saw a few ads on facebook and thought some of the photos were beautiful colors and shiny. So I figured for the price of lunch at the mall I would give it a try. I am so extremely happy with the color my hair came out as. I'm naturally a light to medium brown with hints of red when in the sun. The color I was sent is a a light reddish brown tone and i seriously love it. Instructions and kit were super easy to follow. Thank you for fantastic color! You'll have a repeat customer for sure. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreenMy hair is GREEN!!!! I’ve been coloring my hair for more than 15 years, and never has my hair looked so horrible. My hair as getting older has a tendency to be slightly reddish. I asked for a color to tone down and get rid of any gold/reddish. Instead I got more red and streaks of greenish/black! It looks as if I had put Halloween black in my hair and it didn’t all wash out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMartha- Thank you for your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ConcernedI haven't actually used the dye yet but after reading reviews I was concerned about what I read. It seems the company automatically adds you onto a repeat order set up. I checked and indeed they have. I also found that they had automatically saved my credit card details, which they had not got my permission for. As I say, I've not used the dye yet but this is not a comforting start! 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaty- Thank you for your feedback! We're so sorry to hear that there was confusion regarding our recurring service. When you order, you are given the option to place a single order at the standard price or to enroll in our Autoship service and receive a promotional discount on your first order on that recurring service. It appears you took advantage of this promotional offer and enrolled in Autoship. Please keep an eye on your email for further information from us. We will be reaching out shortly! |
Color setWorks great but gives out strong odor 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wow copper!My hair went from dark blonde to brown with lots of brassy/orange color. I’m devastated. I just wanted to cover a few gray hairs. I want my natural hair back. I wish I would have never seen you site and been mislead by all the reviews. I should have taken notice that most of the reviews with pictures were those of red heads. No offense to red haired people, your hair on you is beautiful, but not on me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
NoticedI do Like my hair color but i am also Kind of disappointed bcuz it wasn’t as purple as i would of liked it to be. I would of liked the purple to be a little more noticeable but unfortunately it’s not. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrianna- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
not that greatThe smell was horrendous! And I can get better over the counter. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie- Thank you for your feedback! We are sorry to hear that our product did not meet your expectations! Our color is freshly mixed for each order and does not sit on shelves for months as many other colors do, so that scent can seem stronger at times. We recommend applying in well-ventilated areas whenever possible. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Orange messFollowed the instructions to the word and ended up with orange metallic roots. What was I thinking? I should have read more reviews before I took my chance on this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim- Thank you for your feedback! We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Very unhappyMy hair looks like a dark mousy blond. I want a refund and cancel future orders 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan- Thank you for your feedback! We are sorry to hear that our color did not meet your expectations! Upon reviewing your profile, we see that you have already worked with one of our color experts to resolve your concern. Please let us know if there is anything else we can do to help! |