66,903 Verified Client Reviews |
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first time userI recently ordered and used a custom color from eSalon and it did everything I wanted it to do. It provided excellent gray coverage, the color set wonderfully. 0 of 0 people found this review helpful. Did you? |
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Love it!!Absolutely perfect color!!!! I will always use eSalon from now on!!! 0 of 0 people found this review helpful. Did you? |
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Great productGreat color 0 of 0 people found this review helpful. Did you? |
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GREATEasy to use, amazing color- exactly what I was hoping for. Very happy with the experience. 0 of 0 people found this review helpful. Did you? |
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Nice overall colorGood Color. Next time I want it a lighter brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |
Great QualityI love E-Salon! They are so accommodating about everything. I've changed my hair color order just about every time because I couldn't decide which shade I liked... and I ended up going with the original darkest brown after all my indecisiveness. The only reason I didn't give 5 stars is because I end up throwing out so much extra dye since I have a pixie cut. It's wasteful to me. 0 of 0 people found this review helpful. Did you? |
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Love itI didn't think I'd like the color but I love it 0 of 0 people found this review helpful. Did you? |
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Almost right!I liked the set so much and that they sent a second color for my ends. I think the root color should have been on it longer. My roots are already lighter than the rest so I’ll have to color sooner than I would normally as my blonde hair grows out. I like the direction of the formula though I think I’d like it a bit deeper than it turned out. 0 of 0 people found this review helpful. Did you? |
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Buyer BewareI just received my first kit and after coloring and following the directions to a T I proceeded to jump in the shower. I wet my fingers and massaged my hair just like the instructions said and as soon as I started to rinse I noticed a really gummy, waxey build-up that wouldn't rinse out. I washed with your shampoo and conditioner and it wasn't even touching the build up. It was like I washed with Crisco. Thankfully I was able to get it out with my Wen after 6 washes but it was awful. I was terrified I was going to lose hair or damage it. Thankfully it is ok. The color isn't very vibrant and 3 days later my gray is already showing through. I have been coloring my gray myself for 5+ years and have never had an issue like this. I would not recommend this product to anyone and the 1 star is only because you can't leave zero. I'll stick to my box from Sally's from now on. Beware. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKim - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Very dissatisfiedThe color I requested was changed to a darker one resulting in my hair been very dark, now it's going to cost me a fortune to get it back to what it was.do not recommend this product since they decide what color you should get 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |