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Custom Color Set
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66,925 Verified Client Reviews |
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AMAZING!!!!This product is easy to apply, they take what you want into consideration. It is cheaper then going to an actual salon and looks BETTER! Customer services doesn't treat you like a silly child. 0 of 0 people found this review helpful. Did you? |
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AmazingEvery time in my life I have tried dying my own hair it has turned coppertop. I have a lot of natural red highlights in my hair so it always pulls warmer tones. My most recent visit to a salon left me horrified at the results because they wouldn’t listen to me! eSalon is different! They listened to me. The colorist even called me to make sure they had all the information they needed to create the right color for me. 0 of 0 people found this review helpful. Did you? |
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Color great but not enough productThe color was amazing! Better than anything I've bought in a store before. My complaint is that there wasn't enough product for my thick hair and now I have an uneven section in the back. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My color is awesomeColor doesn't fade at all for the first 8 shampoos then it fades very little. . 0 of 0 people found this review helpful. Did you? |
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Hair colorI love the color I had but wanted it a little more red now that I chopped a lot of hair off and they nailed it with the adjustment. 0 of 0 people found this review helpful. Did you? |
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Better than store boughtThe color is even and lasts longer than Revlon, or L'Oreal, but the conditioner and shampoo are seriously lacking. I am on the monthly plan and it is nice to just receive it and not go to the store. 0 of 0 people found this review helpful. Did you? |
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Lighter colorI would prefer the lighter color of red and brown. Thanks. 0 of 0 people found this review helpful. Did you? |
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Orange instead of ash blondeTurned my hair an orange color.It was supposed to be medium ash blonde. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great at first....Great at first....did all over color LOVED it. But my problems are my grays they are strong and many! I normally get at least 5 weeks if not 6 from the salon. 4 weeks from the 'store' color . this only lasted 3 1\2 weeks :( so I think budget wise,,,its back to the store for me. ******UPDATE 2/21/18 I wrote to the company about my issue with the grays.....They suggested I dye my hair every TWO WEEKS!!!!!! WHAT!?? So I should buy two boxes a month @ roughly $26 each because shipping is NOT included with auto shipment ( no perks really?! ) no thank you again back to the store for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFelicia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good idea in theory, but not as good as it could beThere is a difference between salon formulations and non salon. This is NOT as good or healthy for hair as salon formulations, unfortunately, although I suppose it is better than box color (the lowest kind.) If only it were closer to salon it would be ideal -- I mean a WONDERFUL idea -- and I am looking still to find this. The service however is top notch, as is everything else about this service. If they can only get closer to what I get at the salon (i.e. grey coverage, better quality color rather than too opaque) I would love this. But sadly, it does not deliver quite up to par. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatalie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |