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Custom Color Set
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66,903 Verified Client Reviews |
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I'm hooked!After my initial strand test and realizing it was a tad too red, they adjusted my color and shipped a new one at no cost to me. I LOVE my hair color! It covered beautifully and my hair is still shiny 2 weeks later. 0 of 0 people found this review helpful. Did you? |
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so difficult to wash out...The formula was very waxy and extremely hard to wash out, hair feels damaged after use. Color is ok, slightly darker than expected, but not worth the fuss... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMilda - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Great shine, not great colour match, messyMy hair is amazingly shiny, however my mid brown copper request has resulted in a very dark brown with no red/orange even in the sunlight :( Other point to note is how watery the mixture you put on your hair is, very messy. I've been dying my hair for best part of 25 years and this is the messiest ever, shame as the concept is great.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
CancelI want to cancel my orders I do not find the product suits my needs thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRuth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Help Greys day 10This color does not last! I use Lanza color safe shampoo from the salon. This is not affordable. This color last as long as box color I buy at Walgreens but twice as much. I wrote last time that I needed heavy grey coverage. You said you were going to create a formula that lasts. And it does not. Is your color only for younger people with no gray hair? I don't think your product is beneficial for me if you cannot produce me with color that lasts longer than 10 days for this is not affordable. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from us to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
fab-surprised how good it wasBest colour i have used and all excellently packaged. Its not only personalized for you with the colour but on the bottles and the instructions aswell....Really good package with little extras. 0 of 0 people found this review helpful. Did you? |
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Great hair dyeI've used this hair dye once and what a difference in my hair damage already.i have another 1 ready to use next week and so delighted i started using this product.i will never use any other hair dye again so I'm a client for life thank you to the team 0 of 0 people found this review helpful. Did you? |
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Love it.I have recommended this to all my freinds 0 of 0 people found this review helpful. Did you? |
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Love it 💕It has been years sense I last colored my hair. I decided that it was just becoming so dull. My bits of gray didn’t bother me so much, but I got it all with eSalon’s color. I got a very flattering color, shine and no gray. The color is so much like my original no one has even noticed. I’m one happy camper. 0 of 0 people found this review helpful. Did you? |
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hair colorlove the color and it seems to last a whole lot longer than what i use to purchase at walmart! more expensive but in the long run less expensive because i don't have to color as often, Love it! 0 of 0 people found this review helpful. Did you? |