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Very UnsatisfiedPlease tell me how to deactivate my account I do not want any more of ur products EVER 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that your desired result was not achieved. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Customer serviceI received the incorrect color, therefore i called esalon. i was instructed to leave a message. Nobody has yet to return my call. I called esalon again today and was instructed to leave a message and someone will return my call. I will try again. (As far as the product is concerned, I've used the color before and liked it. I had requested a change to my color was assured a change would be made to my next order, however it was not. Hence my reason to contact eSalon) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Poor coloring of my hair and to much workI’m not happy with the outcome of my hair color and the texture of my hair also it was just too much work for me. I no longer want to order any of this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
it didnt actually change colour !!I followed the instructions to the letter and the timings as my partner will verify, it only changed a tiny segment of root and did not change anywhere else so I was left with two tone hair. very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLizzi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great rich color! Holds well!Even my stylist loves the richness.. Hair is great consistent shape! Sometimes miss my highlights but the color variation is still great and the hair stays in better shape. Not just a flat color. I love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fantastic product. Very pleased with result.Very pleased with result. Colour is smooth and all grey hairs have disappeared. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itI couldn’t recommend this enough- the box it comes in is lovely, it is SO easy to apply and the results are fantastic- I’ve had so many complements on my colour. I usual struggle to dye my own hair but this has been a completely different experience with fantastic outcomes 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorThis is exactly the color I was looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this!!!Color is rich, vibrant and affordable!!! Won't go back to a salon until I need a cut!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!!!!I love my color am very pleased all the way around and will definitely be ordering my color on e salon for a very long time!!!! Have told everyone i know about it and two friends have purchased there own color 😃 i am right now going to order the highlights 0 de 0 personas encontraron este comentario útil. ¿Y tú? |