66,880 Verified Client Reviews |
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ColorLoved the all over color 0 of 0 people found this review helpful. Did you? |
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ColorI love this color. Covers the gray really well 0 of 0 people found this review helpful. Did you? |
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First timeMy hair came out in the color I ordered. Roots and ends are matching. It was easy to follow the instruction 0 of 0 people found this review helpful. Did you? |
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Awesome colorI am quite pleased with the color and the quality of the color. 0 of 0 people found this review helpful. Did you? |
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Love itMy hair is always shiny. It covers the grey very well. Very pleased with the service from your staff over the phone or by email. 👍 0 of 0 people found this review helpful. Did you? |
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My go to hair color since eSalon first openedI am a huge fan. The color is shiny and natural. It doesn't dry my hair and lasts. My fave. thing of all is I can tweak it any time I want. Just when summer comes, I ask for them to add a drop or two to make it lighter. Fall, I go back to my regular color. Thanks eSalon 0 of 0 people found this review helpful. Did you? |
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Perfect NEW color!.I was concerned because I had my hair colored while on my vacation and was a little nervous about esalon matching it. I even called when I got the color because it looked so much lighter BUT the person I spoke with reviewed the formulation and assured me it would work and it did and it's PERFECT and once again, I am so happy with the service and the products of eSalon. Thank you. 0 of 0 people found this review helpful. Did you? |
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Not the color I wantedMy hair was brown with blonde highlights. I was looking for a medium to dark blonde look. My hair color is now ash brown. I am not a fan of red/ash on me. Not what I was looking for. I hate the thought of having to go back to my salon to have them correct the color. Update: I am still waiting to hear back from the color expert. The only response I have gotten was from this review. I even called and left a message because office was closed friday and I have not been called back 0 of 0 people found this review helpful. Did you? |
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Too much redish orangeIt didn't turn the color i was looking for :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCamilla - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
First time coloring 😮My first time to ever color my hair was an epic failure! 😢 Im a burnette & wanted to be an Auburn but after using what my personal colorist mixed for me there was NO CHANGE 😡 Just my greys were a little red but quickly washed away. Why didnt my colorist advise me the red wouldnt show? Why not TELL ME what i need to go to Auburn or Redhead? Does anyone know how to go from brown to red and actually see it?! I thought the so called professionals here would tell me what i needed to acheive desired color but perhaps i misunderstand how eSalon works? 🤔 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngel - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |