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Custom Color Set
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66,903 Verified Client Reviews |
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Love the color!Exactly what I was aiming for. Thank you! 0 of 0 people found this review helpful. Did you? |
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Great Product & Great ResultsI was hesitant to dye on my own. It turned out great and so much cheaper than the salon! 0 of 0 people found this review helpful. Did you? |
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Love this product!My custom color turned out better than my usual $150 salon color. I love it! 0 of 0 people found this review helpful. Did you? |
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Great haircolorI love this hair product. It leaves my hair silky and shiny and wears off in perfect time for my hairdresser to do my whole head. 0 of 0 people found this review helpful. Did you? |
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Hair colorChanged my hair from light bonde to mid blonde . Fantastic don't look washed out anymore thank you e salon 0 of 0 people found this review helpful. Did you? |
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easy to follow instructions.The color has easy to follow instructions and color came out great. A little more copper than I expected, but still loved it either way. 0 of 0 people found this review helpful. Did you? |
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3rd time is not the charmI've really enjoyed getting my hair color in the mail, but it seems they just can't get the color right. I've given them 3 tries, and every time I left a note with the colorist that my hair keeps turning out red. I want dark blonde with no hint of red. But, somehow my comments aren't being heard. Sorry eSalon. You had three tries to get it right, but I can't go another 6 months with red hair till you get my color right. Gotta cancel my subscription. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJill - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Hair color not sticking on greyI just didn’t feel it covered my gray long enough with and if you days it was showing through again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShannon - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
I don't like the productIt did not cover my greys and I am not happy with the color results 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Didn’t work on my hairThe color took only on parts of my hair, leaving me with patches of blonde and red—it was very uneven and I had to pay a lot and spend six hours having it fixed. I don’t think the instructions were specific or customized enough, especially for long hair. Very disappointed and I will not be purchasing again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaire - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |