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Custom Color Set
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66,880 Verified Client Reviews |
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Too darkI had originally ordered a medium light brown and the company looked at my picture and suggested a medium dark brown. It was way too dark. Going to the salon from now on. Just not for me! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrandy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
IreneThe color was too dark for my liking. I have slight ash color in my natural color and the color created for me is more ash than light blonde. The materials, product, and quality is very good. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIrene - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Very RunnyThe product is very runny! Very little control of the areas you need to color. My case was the gray roots. Splatter everywhere! The color is really nothing to write home about. Clairol is just as good, if not better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Excellent colour and serviceAfter years of having salon applied highlights moving to London and being charged more than £200 I gave up on being blond and decided to move back to my natural colour, I heard about E-salon and thought I would give it a try, I sent across some photos and said what i was wanting and I got a reply saying that I would need a toner doing prior to the actual colour application. The toner and colour sent accross was perfect, easy to follow instructions, easy to apply and great result. Very happy Girl. 8 of 8 people found this review helpful. Did you? |
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Absolutely wonderfulThis may be an obvious thing to say but I know my hair better than anyone else, including any professional who has ever touched it. I know how it's supposed to look, what color it should be and the texture after I color it. eSalon gets it right on every single point. I was a little skeptical at first when I saw the 15 weight developer because I have always used 30 or 40, but I gave it a try and I am SO happy I did. The color is exactly right. No brassiness- and it actually got rid of some residual brassiness that I had from a bad experience with another commercial brand- and it's so soft and easy to style. This is the exact shade of icy blonde I've been trying to get for quite a while, so I'm sold. Thank you so much! 3 of 3 people found this review helpful. Did you? |
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Closest thing to my natural red colorI've been using this service for 4 years now and I absolutely love it! My natural color is red and the colorists at E-salon have worked with me to dial in the closest color to my natural one. I even received a personal phone call from one of the colorists to discuss changes and the results were fabulous! Whether you are staying with your natural color or wanting to tweak it a bit, I highly recommend this service. 2 of 2 people found this review helpful. Did you? |
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Best hair color I have usedI was skeptical about trying something I saw on Facebook, and putting it on my hair. I decided to try it. The instructions were very explanatory and very easy to follow. When I finished and saw the color, it was exactly what I wanted and I was ecstatic! I will continue to use this product! 1 of 1 people found this review helpful. Did you? |
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Best ColorI wanted to tell you how much I liked the color this last time I received my order! It didn't have as much red in it as it has in the past! You did a great job! Thank you! 0 of 0 people found this review helpful. Did you? |
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Great resultsThe box my colour came in was all laid out so well, all labeled and instructions so easy to follow. Easy to use the hair colour and results were amazing, colour and condition is great, customer service is very good. Will definitely use again. 0 of 0 people found this review helpful. Did you? |
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AmazingIt's amazing to me how this color seems to be my natural hair color.... It doesn't look artificial at all. 0 of 0 people found this review helpful. Did you? |