66,880 Verified Client Reviews |
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Amazed!I am completely amazed at how well my color matched and how each step was completely explained! A little bit more steps than store bought color but has lasted and looks fabulous! 0 of 0 people found this review helpful. Did you? |
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awesome result!loved the product, followed the instructions and the result was great! 0 of 0 people found this review helpful. Did you? |
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Very nice colorI love the color. This product leaves my hair very soft and shiny. Easy to manage. The color is soft and perfect for me. I am waiting for my highlights next shipment to see how they work as well. 0 of 0 people found this review helpful. Did you? |
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Excellent colorWorked with my consultant, Angeline, to find the right color match for my hair. The color turned out to be a perfect match to what I was looking for. 0 of 0 people found this review helpful. Did you? |
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Just RightThis is the first time I found a color that was exactly like the color I had as a child. 0 of 0 people found this review helpful. Did you? |
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RedJust enough to do my hair I wanted blonde ! Not what u sent me 0 of 0 people found this review helpful. Did you? |
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Great Natural Looking Hair ColorThe gold and red mixture in the bottle was the most natural looking color and didn't make my hair color look like fake red 0 of 0 people found this review helpful. Did you? |
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Not worth the money you'll have to spend to fix itI previously left a great review of this product. Unfortunately, after the first time, I adjusted my hair color to be slightly darker and was VERY disappointed with the formula and the color. Patchy, inconsistent color that faded quickly, left my hair feeling damaged, and looked very "color from the box." I gave it another shot after that, thinking it was my own error. Despite having colored my hair myself many times before, the color turned out even worse than the second time--patchy and brassy. I had to spend $200 to fix it. On top of that, I tried to cancel my account after my last use, and sure enough, three months later, I get an email from the company that another shipment was sent. Save yourself the embarrassment of walking around with half-faded clown hair and just go to a salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Way way too. ComplicatedJust received first set. Of highlights. It is complicated and a complete. Waste of money. I am not willing. To even attempt this. I can't see. The back. Of. My head. I can't see the totality of my head in order. To place structures highlights. This was marked as. Something you brush in not something you paint in. Completely discouraged. Ready to cancel this service completely. In tears even looking at this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMandy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
was way to dark2nd time i tried e salon and both times it darkened my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShirley - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |