66,880 Verified Client Reviews |
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LOVE LOVE LOVEEverything about the color and product was perfect!! 0 of 0 people found this review helpful. Did you? |
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Best hair colorGet lots of compliments on this color, my hair is not as damaged as it was. Thank you eSalon. 👍 0 of 0 people found this review helpful. Did you? |
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Awesome product!!!!Love the coloring 0 of 0 people found this review helpful. Did you? |
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Pleasantly surprisedI love this product. I am mostly gray and it covered well. It left my hair feeling soft and easy to manage. Looking forward to my next application. 0 of 0 people found this review helpful. Did you? |
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Anxious to happy!Was really anxious about ordering and coloring my hair on my own. I let it sit in the box for a couple of weeks before I got my nerve up and colored my hair. I don't know why I was worried about it..... I love love love it! Turned out awesome! Would and will recommend to all my friends! Thank you thank you for a great experience! 0 of 0 people found this review helpful. Did you? |
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Loved itGreat custom black color that I wanted! An intense black color with no hints of reds in it! A perfect deep pure black shade! Thank you so much! 0 of 0 people found this review helpful. Did you? |
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hair colorI loved the color. It covered the gray, the gray did start coming back about 2 weeks later, but the rest of my hair still looks great. 0 of 0 people found this review helpful. Did you? |
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Not the great results I expected!I specifically requested a "very" ashy light brown color. I used the hair color today and it's like it didn't even alter the color of my hair at all. Still way to much brassiness and it did not cover the gray at my temples at all. I followed the directions exactly with absolutely no result. Kind of feels like a waste of time and money. Cancelling my subscription. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGail - We apologize that your hair color has too much brassiness. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Shampoo and colorI feel like I need more shampoo. It doesn’t wash my hair well enough. Color seems darker at the root and the older hair is lighter. I would like the roots to match more of the rest. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGinger - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Decline in serviceI previously used esalon years ago and and it worked great. I came back to use the service this year and it's horrible service and products . They can't change the colorist. They can not guarantee the hair color, they are not professionals. I have never heard so many excuses before. When this company advertise they have professional colorist but can't get my hair color correct and cover my limited grays. Box hair color works better than this. Ridelous. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCrystal - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You customized hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |