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Color Set
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66,866 Verificado Comentarios de clientes |
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Brassy colorI spoke with a stylist before my order was made and told her my hair tends to go yellow and red. I told her to make sure it's ash colored. I got a copper, brassy brown. I could have gotten this from a box of L'oreal and spent $10 less. It left my hair dry feeling and straw like. Not happy. Not sure if I'm going to try it again with a different color. I gave it 2 stars because my stylist was very nice on the phone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChari - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Washed Out LookThe color was ok when done. Not great but , ok. Within Two washes, with Paul Mitchell products, it is very light and roots are visibly lighter. I had purchased the root touch up but it doesn’t help. It even sort of makes the hair wirey. I have tried the tint rinse and can’t say it has helped. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Anne MThe color is too dark and too expensive. Please cancel all futures orders. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
really bad color and poor qualityColor was very dark, not even close with what I ordered. Need my money back 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGloria- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
to brownit was to brown not enough copper and mahogany 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
PerfectThis color looks so natural. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!I love, love, love eSalon! You make it so easy to get the products and your instructions are super helpful and easy to follow. And you nailed the color! Thanks eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The product is fantasticI love this color. The product is the best I have ever worked with. Thank you so much.😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best colorImproved the condition of my hair! Love the color and it resists fading. Get so many compliments!! Thank u e Salon❤❤ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itI have to admit I was apprehensive. I was having a problem with my hair; “not accepting color”. I even had it colored at a salon, and it still looked like a heavy frost. It didn’t look bad, and some people liked it. But I’m a redhead not a blonde. Thank you for formulating the perfect color for me. I will sing your praises to whom ever will listen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |