66,880 Verified Client Reviews |
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Love itEasy to use only downside is the packet of shampoo and conditioner is too small for all my hair and to rinse out all color I end up using my own product. 0 of 0 people found this review helpful. Did you? |
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Cynthia's ColorThe color covered very well and did not fade after several shampooing. The only drawback was it left my ends very dry. Had to get them clipped twice. 0 of 0 people found this review helpful. Did you? |
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Some changes needed!Requested changes made as asked. Much better grey coverage. However, color still more strawberry blonde rather than medium beige blond. Anticipating it to become brassy as it has previously. 0 of 0 people found this review helpful. Did you? |
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Doesn't cover graysI like the convenience and thoroughness of the order process, but the dye is just not good enough to handle gray hairs. I don't have many grays but about a week after coloring they all show through. The color does not hold. I wish it worked better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaggie - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Good Color, but . . . .The color was good, but that's all. Didn't cover gray very well. When I used the shampoo, my hair felt stiff. Used conditioner, and it just made my hair extremely oily-feeling. Blow dried my hair and it was so oily, that I had to wash again with my own shampoo! I will not purchase again, nor recommend to others! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
OrderIt did not cover gray for very long. I had to color before my next order came. I went on line last week to cancel the March order, but seen this email that it is already on its way. I do not want any more orders. I don’t want this March order that suppose to arrive on the 16. Can I send it back & money retuned. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGloria - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
First experienceJust colored my hair for the first time myself. I am absolutely thrilled with the results and product! So glad I tried this. It was easy to follow and do. The color is beautiful! Although I had just planned on blending my roots, after I did just the roots there was plenty if product left so I decided to do the rest of my hair. Turned out great!❤ I received compliments from friends. My hair also feels so silky and has a nice shine! I don't plan on ever going to a salon again! I am hoping for for longer lasting results as I would only see salon results for a max of 2 weeks after a visit. I have already shared esalon with a few friends. BIG thank you eSalon! 4 of 4 people found this review helpful. Did you? |
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Looks Just like pictureI am so pleased with the color my hair turned out. It looks exactly like the color I picked. It's amazing because I had 3 colors in my hair and now I just have 1. I was impressed with the ease of doing it too....my hair looks and feels brand new. I will definitely continue with your services. I like the way it's so personalized also!!! :-) :-) You truly are experts. 1 of 1 people found this review helpful. Did you? |
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New ColorI love my new color and am very impressed with your colorists ability to listen and make adjustments by both uploading and reviewing my color, and reading my instructions. there is no longer a need to spend 4 hours at the salon, I get the same level of service and results with ESalon, for a fraction of the effort and time! 0 of 0 people found this review helpful. Did you? |
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Beautiful color!I was very happy with the outcome, it wasn't too dark which I was afraid of. The color is a rich chocolate color! 0 of 0 people found this review helpful. Did you? |