66,866 Verified Client Reviews |
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I absolutely loved my color!My customize hair color is wonderful. I love how my hair looks and feels after I applied my hair color. I would definitely recommend this products to friends and family. 0 of 0 people found this review helpful. Did you? |
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Perfect color matchThe first time I ordered my color it was alittle to light. Esalon adjusted it perfectly. I love it. Thank you re Salon! 0 of 0 people found this review helpful. Did you? |
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Great productMultiple positive comments on color! Always comes out beautiful and long lasting. Does not fade nor wash out. VERY HAPPY! 0 of 0 people found this review helpful. Did you? |
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Subtle, true colorWith this product, I never worry that I have a color line, or that my color makes me look like i'm trying to be twenty years old again. Consistent, subtle color. 0 of 0 people found this review helpful. Did you? |
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Strong FumesColor was great. But the fumes were so strong I had tears streaming the whole time applying the color. It was really bad. But the color is awesome! 0 of 0 people found this review helpful. Did you? |
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Liked the colorI had welts on my scalp and itching for several days after,nothing severe but don't think the product is for me. Please take me off the list for further shipments.Thank You,Carol Henderson 0 of 0 people found this review helpful. Did you? |
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Not for my hairI followed the directions exactly the way they were given. And as a result, my hair is fried. I do not want this product. It is not for my hair. My hair was in a healthy state before using this product. My hair dresser is so upset with me. Please cancel my account. All future orders. I do not want to use this product ever again. I'm not saying this is a bad product, it just isn't for me. I called and left voicemail to cancel my order. I am at work and won't be able to answer my phone. I will try again when I go on break. Thank you. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCathi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
QuestionableI have red hair and color is usually perfect. But every so often it comes out bright orange. Not as consistent as it should be. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
HORRIBLECOLOR WAS AWFUL AND GRAYS NOT EVEN COVERED AND AUTO SHIPPED ANOTHER THAT AM STUCK WITH 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobert - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. The decision is completely up to you! |
DisappointedColor did not come out at all. The blue tones came out red and purple. Most of it washed out. It only colored the grey 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |