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Great productGot 2 complaints the next day...covered grays, we will wait and see how it holds up...been reading and apply the tips. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color.I never had this trouble with my roots I may need my color more often take out the red and send me the color for refresh the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It was a lot better of a color than i expected considering my track record!I've always had trouble using box dye as my roots and my ends are always a different color. Sometimes getting significantly hot roots. I almost gave up dying at home completely even though i would love to cover the gray i'm getting at only 26 years old near my temples. I was worried when i read the instructions because i'm basically blind without my glasses and always thought dying roots by themselves would be a nightmare and when i read that the end dye was supposed to be up against but to try not to overlap i honestly was prepared to go get a box of medium brown temp die just in case things went south. Needless to say the process wasn't as bad as i was prepared for it to be and i feel confident i could do it again. The whole thing took about an hour and 15 minutes or so from start to blow dried hair. The color i got was pretty however not exactly as i was hoping ( i was hoping for a lot more copper, which i will add adjustment notes after a week to give things time to lighten up a bit as dye sometimes likes to do) however it was a lot more uniform which i was so pleased to see. I didn't have high hopes because my hair was almost 3 different tones starting off with (about 4 months of virgin hair roots, 4 or so months of roots where color remover was applied but never dyed, and then the rest of the length to the middle of my back was pre dyed hair after a color remover treatment with dye not reapplied). It wasn't exactly what i selected as my ends are still a tad bit darker but it looks natural which is what i wanted and my gray around my temples were covered beautifully. So far i'm very happy and my hair feels amazing after. I'm excited to see if the next application will get me to my goal of a beautiful Irish like medium light red copper brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Extremely dryingThis product does not rinse well with regular shampoo, also hair was drier then using a store box brand 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina- Thank you for reaching out to us here at eSalon. We are so sorry to hear our color did not meet your expectations. Please keep your eyes out for an email from us shortly. We will be reaching out with further information on your color and account! |
THOROUGHLY DISSATISFIEDOn my third purchase of a custom color set, I wanted to change from dark amber to more of the popular mulled wine color. What I have now is a washed out ugly brunette color. The shampoo after thorough rinsing did not lather at all and after the conditioner my hair was left a mushy oily mess. The morning after coloring my hair I had to wash my hair twice to try to get it back to somewhat normal texture. I have photos, before and after. I wish I could post them here. I have turned off my orders, I won't risk the health of my hair any longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura- Thank you for sharing your feedback. We are always striving to improve our products! We are so sorry to hear about this poor experience with our color. This is not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you soon. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Wonderfully packaged kit BUT.......Did all the rules for prep. Have colored my hair for years and disappointed to STILL see greys by ears... 😢 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGloria- We’re so sorry to hear that you were disappointed by the results of your color application. We are happy to work with you to help you meet your hair color goals. Please keep your eye out for an email from us! We truly appreciate your feedback. |
Great kit but not the color I hoped forThe kit came with everything I needed and the instructions are clear and easy to follow. The products smell great and were nicely packaged. The two issues are the color came out darker than hoped for, and my hair feels very dry even though I didn’t lighten it at all. I wanted light brown and it came out more dark chocolate. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaire- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Hair ColorPerfect hair color for my stubborn grey hair line. It also left my old color which lightened up a bit to look like highlights..... ❤️ It. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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to feel young againmy hair is a plain light brown, with a lot of grey. this wonderful color set showed up and now i'm a beautiful glossy dark red . the grey is gone!!!! my hair is silky healthy and easier to manage. thank you everyone!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great team!I wrote in asking for am adjustment to my color and they truly delivered. It was the exact color i wanted! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |