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Custom Color Set
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66,844 Verified Client Reviews |
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It's OKAYI like the product but just can't get the color I'm looking for. The first time i used it it was way to dark, my hair turned out brown. The last time i used it it was to red. I wanted violet and got flame red. I wish they could get the color i am looking for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCrystal - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved for you. We appreciate you reaching out! |
Not good colorDid not cover grays and was not violet it’s actually black plus color came out in one week better off with the box brands 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShana - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Love the colorI LOVED THE COLOR HOWEVER IT ONLY COLORED MY GREY'S FOR A FEW DAYS! VERY DISAPPOINTED. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Disappointing ResultsI was really excited to try this product but I was really unhappy with the results. I ordered soft black/blue to dye over brown roots and auburn dye. My roots and ends came out a decent black (no blue at all) but the middle 3 inches or so of all my hair was just a slightly darker red than it was already dyed. I've also been dyeing my hair on my own for about 25 years and have never ended up with the mess I got with this product. It ended up everywhere, the step that has you rinsing out in the shower just made it worse (and took 6 shampoos before the rinse water ran clear) and 24 hours later I still haven't gotten it all off my skin. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAoife - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Weird waxy feeling.My hair color barely changed and was left with a waxy film covering it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The bestIt was easy to do and I got so many compliments! I really like the hair colour I got but I still asked for a change because I wanted a more orangey tone so I’m excited to see what’s up for me next! 1 of 1 people found this review helpful. Did you? |
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Loved the colorI had adjusted the color for better coverage and tone, and also requested more info on how to wash it out better so it didn't take forever - I am new to coloring my own hair, and the color is great, nice coverage, really pretty and the extra gloss application they included really did help my hair look even healthier and shinier. 1 of 1 people found this review helpful. Did you? |
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Really like the results!Great color. I love it 1 of 1 people found this review helpful. Did you? |
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Esalon review Med BlondeI love eSalon. I love the convenience of it coming to my house because I always forget or run out of time. The customer service has been great. The product itself is nice. It doesn't leave my hair crunchy after washing. It's very soft and smells good. 0 of 0 people found this review helpful. Did you? |
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Love it!eSalon's hair coloring is amazing, I love it! 0 of 0 people found this review helpful. Did you? |