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Custom Color Set
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66,866 Verified Client Reviews |
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Surprise!I have a pixie cut and was baffled as to how I could cover gray at the roots without making the rest of my hair turn out to look "two toned" as it had using other brand name hair color products. It actually turned out better than any salon I've ever been to. I was also doubtful that I would wind up with the right color from eSalon, as my natural color is an unusual shade of coppery red/strawberry blonde, and no salon has ever gotten it right. I don't know how eSalon does it, but the color mix turned out to be absolutely PERFECT!! It's been a huge & satisfying surprise,,,I'm hooked! 17 of 17 people found this review helpful. Did you? |
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Love the colour but not the packagesYour colour is the best! The only complaint is the single use packages for shampoo and conditioner are ridiculously hard to open. I had to get out of the shower and go to the kitchen for scissors since I couldn’t open with hands or teeth. 0 of 0 people found this review helpful. Did you? |
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First time user. Took the leapLots of gray to cover. eSalon mixed the colors I thought would be good and the result was better than good. Thanks folks. 0 of 0 people found this review helpful. Did you? |
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Way Better than store bought!The color was nearly exactly what I wanted. But the near miss was on account of me and not eSalon. The color has stayed way longer and richer than other brands. I'm SOLD! 0 of 0 people found this review helpful. Did you? |
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OkayI really didn't see a difference in my hair color but it was easy to use and didn't make my head itchy like box dyes do. 0 of 0 people found this review helpful. Did you? |
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Looks to good to be true.I was super excited when I ordered. I had really done my research and felt I made a good choice. I think the questions they asked were good. But when I opened the bottles to mix the product it had really harsh chemical smell, which I read was less with this company. I liked everything in the box. Once I started coloring I realized that it was more brown than red. I specifically selected red, my natural hair is brown, but I was more on the red side. The directions said 15min wait time, however I know it takes my hair longer to take so I let it sit longer, by doubing my time. And when I was done coloring my hair was not red, but more Brown with a hint of red. So not very happy. Then I also noticed when washing my hair is was very slimy and clumpy to the touch. I have washed it 3x now and still it feels gross. I could have used a $3 box dye and have a better experience. I guess the reviews did pan out in my favor this time. Won't be buying anymore product. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTanaya - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Haircolor FadingWent on vacation just after I colored my hair .. I know I was in Caribbean sun but only the front color in my hair was affected by completely fading out...of course this is where I do have the most gray/white ...and consequently less body ... what do you suggest ... should I just buy a make due store color and touch up ... do not need to do whole head and take on the expense of a new delivery... Margaret Whte 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargaret - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Nice product. The stylists are horrible.The product itself was nice. The color turnout wasn't. I have been trying to get my stylist to adjust the color again to my liking and haven't heard a response in almost 2 months!! Won't be back! 0 of 0 people found this review helpful. Did you? |
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RedI did my hair a couple of days ago, it covers my greys (which was my goal) but people keep asking me if I dyed my hair red, which was really really not my goal. I’m hoping the red will fade with a couple of days? It’s a great product, but was just the wrong color for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorDidn’t hold by my temples well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne - We apologize that you were disappointed by the coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |