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Custom Color Set
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67,063 Verified Client Reviews |
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dye leaked out of boxheat made the dye leak out 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good color, but.Color is nice , but it did not do a good job on a lot of my gray. I used the product exactly as directions stated. Most of the gray showing is on sides near my face and the back under area. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love it!My hair was orange and I ordered my custom color and now my hair is brown and beautiful! 11 of 12 people found this review helpful. Did you? |
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Great package and instructions.Done exactly what instructions said and it is amazing I love my new colour so great you would think I had went to a salon to have it done it's amazing I would recommend to anyone 9 of 11 people found this review helpful. Did you? |
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Still too lightGreat haircolor, but still too silvery and light 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ColorI loved the color but it is fading fast It’s only been a month 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Very bad for your hair. Don't even try it!It has destroyed my hair thanks to them and doesn't even cover the grey hairs. They are also charging my credit card double every month and they don't have contacts to be reached. Shame on you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Unbelievable!!I have been struggling for years to get my hair back to my natural dark brown with natural highlights after years of dyeing it jet black. Visited salons, tried stripping it, covering it at home to no avail but with my first kit, Esalon got it right!!! Now to see how long before my roots peek out. 13 of 14 people found this review helpful. Did you? |
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Great colour matchI requested an amendment to my initial colour, the stylist listened to my request and sent me a great colour match which I am really happy with. I am confident if I wish to make future amendments the stylist will adjust to my satisfaction so I am definitely going to keep my subscription. The frequency of delivery can also be amended so you can get the colour sooner or later depending on when you need it, very happy! 8 of 10 people found this review helpful. Did you? |
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Not the colour I was going forI registered for a medium blonde, and now I have red hair! I do love red hair, but it is not at all what I was expecting or going for. Looks like a professional hair salon is going to get my business after all! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Dana! We are so sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |