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Custom Color Set
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66,844 Verified Client Reviews |
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Nailed it!Loved my last mixture of color. I like how this coloring kit gives you step by step guiadance and how the product itself doesn’t leave your hair smelling like chemicals. This was my 3rd order and I will keep ordering from here! Thank you to Alix for making the changes I wanted and hitting it on the spot. They really know what they are doing. :) 0 of 0 people found this review helpful. Did you? |
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First time user, loved it!This was my first order and I was a bit scared, as I am just starting to color my own hair after my hairdresser retired. My sister uses e-salon, so she told me to try it. I have red hair which isn't easy to color right. I filled out the form and then my stylist told me via email that she changed the formula to what she thinks would match what I had (I did include a picture and would recommend anyone do that if you want a good color match). I was terrified as I didn't want to look like Bozo the Clown, but the color match was perfect. Seriously, perfect! I'm about to color my own hair for the second time this week but now feel like a pro and am no longer scared! I'd definitely recommend it. 0 of 0 people found this review helpful. Did you? |
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Love this idea coloring at homeWish I could get better grey coverage. Leave on for 30 minutes. Otherwise love the color and my hair is shiny. 0 of 0 people found this review helpful. Did you? |
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Nice colorI like the color, just didn’t like that the color stayed in my scalp for a day 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeticia - Thank you for your feedback. We apologize for the disappointing experience you had with our Customized Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
It's not for everyone.Im a dye hard do it yourselfer and thought this was a genius idea!! The color did not turn out correctly though. I had orange roots and a weird color for the rest of my hair. I followed the instructions to a T and I was not happy. I didn't realize they would continue to send me the same hair color until I received a box in the mail just now, and was charged 25$. Make sure you don't have any auto stuff until you enjoy your color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHoleigh - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
No satisfaction with unflattering colorI received a color that was very unflattering. I immediately sent a message to customer service and received a message that they would adjust it with my next order. so meanwhile I am supposed to live with a bad color for a month? Twice before I asked for a color adjustment and received the same formula. I quit. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved for you. We appreciate you reaching out! |
Hair color for meThis color didnt take to my grey hairs 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVeena - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Absolutely Love it!!Ideal color, lasts & vibrant w my grey coverage. No adverse reactions ... totally love the tone made just for me! ♡♡♡ ...I wanted to express sheer Joy n gratitude to you for the udated fabulous hair color you provided me in this last shipment...by far the greatest color ... I have been complimented often.... Love this product and ESALON you're the best TYSVM 1 of 1 people found this review helpful. Did you? |
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The Best Colorists!For years I have been searching for that perfect red to complement my skin tone. In one order, my colorist gave me that perfect color! I highly recommend this service!! 1 of 1 people found this review helpful. Did you? |
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The color is exactly how I want it!The adjustments made the time before this one have resulted in my hair color now being exactly how I want it. Thanks! 0 of 0 people found this review helpful. Did you? |