66,818 Verificado Comentarios de clientes |
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Love my colorSo wish I had known about this earlier. ❤️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome!Really like it!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect ColorPerfect color, easy peasy application. Love this service! Always reminds when it’s time to color, comes perfectly packaged in a beautiful box tailored to me! Love!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Natural ColorThis is the perfect color for me and very natural. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Never DisappointedI've never been disappointed with anything I get with esalon!!! I believe this is my forever go to for color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Liked itWorks great and covers grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Color SetHave complained numerous times about red tones, but still getting them! Even after changing my color last time. I ended up going to a professional salon for highlights. I haven’t had so many compliments about my hair in a long time. Deciding whether I will continue with esalon after so many disappointments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJackie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Finally got the right colorIt took a few tries but the team remained patient with me and finally got the right color of brunette that I needed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Professional colorist were impressedWent to a new salon to get my haircut today. Had another customer compliment my color and two different stylists tell me the love my hair color. They were shocked (and probably a little threatened) when I said I did it myself! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the colour I was asking forI was really looking forward to trying esalon as my usual colour is now discontinued. I've been gradually lightening up my hair over the past four years or so as I didn't want to ruin it with using too much bleach in one go. I selected "light brown copper" as my desired result as the colour didn't seem too far off what I had, and provided a recent picture as well where my hair looked slightly lighter than reality. I was expecting a slight change but still within my style. Oh how wrong was I. Few years of effort undone within 30 minute sof colour development as now I'm back to dark brown. Not sure I want to try a different formula as I've just lost a lot of trust. Two stars instead of one as the colour comes in a decent amount, is easy to apply, and hair quality after washing out is quite good - it's just the actual _colour_ that is a major letdown despite the long personised ordering process. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDominika- Thank you for reaching out! We are so sorry to hear that your recent application did not deliver your desired result. Your root color was formulated based on the profile information provided as in the photo submitted you were wearing a beanie. The color formulated for the previously dyed parts of your hair (the majority) did not contain any brown (just copper tone). We are sorry that your desired result was not achieved, and we will be reaching out to further discuss your color per our satisfaction guarantee. |