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Custom Color Set
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66,818 Verified Client Reviews |
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Great product, good color matchThis is a great product, and I like that the color is specifically created for me. I also like that it comes with very easy to follow instructions for use. 0 of 0 people found this review helpful. Did you? |
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Love this colorI have gotten so many compliments on my hair color since I’ve started using eSalon hair color. People are amazed I do it myself. Hair stylists are even amazed. I used to use the boxed hair color. Never again! I’ve had strangers come up to me and tell me they love my hair color. They don’t even know I color my hair! 0 of 0 people found this review helpful. Did you? |
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Color and glossIt was perfect I would not have changed a thing. Great grey coverage 0 of 0 people found this review helpful. Did you? |
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Loved the colorThe only thing is that it's too expensive. Otherwise I would continue my subscription. 0 of 0 people found this review helpful. Did you? |
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TerribleI followed the instructions to a ‘T’. However, my hair was left thick and mat-like afterwards; it wouldn’t dry. The colour did not take at the roots. I’m now booked in for an emergency appointment at the hair dressers to get this rectified. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
DisappointedThe color was dull and darker than expected. It looked dry, no shine at all. I had to go get some box dye to redo the color, and thankfully it turned out much better—and cheaper 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Color too dark but hair felt healthyThe color came out too dark. I would recommend if you are already coloring your hair to let the colorist know what you have been using and send a picture of your hair color that you prefer. Mine came out too dark because I said that my natural color is medium brown (which it is, but I color my hair light/med copper). I should have followed my instincts and picked the color I wanted my hair to be. My hair did feel and look really healthy afterwards. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorNever used it too red appearing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved for you. We appreciate you reaching out! |
Terrible ResidueDye left a terrible greasy residue in my hair. Color not great either.. Just not for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wow...just WOW!I had a bad experience the first tine I went to get my grey hair dyed. My normally red hair came out purple! Like eggplant purple. I cried, wore hats and tried everything I read on the Internet that might help fade the color. It took a long, long time and it still wasn’t entirely out. Then I came across eSalon on Pinterest. I thought, it can’t hurt to try. The results are stunning. My hair looks like it never was ruined AND, my grey is covered!! I love this process and will forever be grateful as well as a customer!!! Thank you so much!! 102 of 105 people found this review helpful. Did you? |