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Custom Color Set
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66,818 Verified Client Reviews |
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First time userReceived my first order about a month ago. Loved the color and the shampoo and conditioner! 0 of 0 people found this review helpful. Did you? |
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hair colorI love the color. It is exactly what I wanted and lasts for about a month. If it wasn't for having to touch up the hair around the sides of my face it would be perfect!! 0 of 0 people found this review helpful. Did you? |
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Nice coloringI liked the coloring. It looked Even throughout. Next time I would like to go a little lighter. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargaret - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ravishing RedCopper blonde .. beautiful color.. rich.. much better than the box color I was using .. preference lightest auburn.. as i aged the preference just didn't work for me and was causing a lot of damage.. Ive only colored once with E salon but will be touching up within a week I hope all goes well. 0 of 0 people found this review helpful. Did you? |
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Overall, great product But wrong colorMy hair is somewhere between thier last blonde shade and thier lightest brunette. Its a very dirty blonde that has gotten darker over the years. I chose a cool toned lighter shade of blonde. Spoke with a nice lady over the phone. We disscussed the shade i picked wouldnt turn as light as i wanted, so we chose a medium blonde. I explained i turn brassy so she added some ash. Product came in 3 days so shipping was great. Package was damaged (i assume from delivery service), but contents were fine. Strand test was odd. Followed the directions exactly as end result was nearly no different than my color. Emailed customer service, havent heard back. Stupidly, After not hearing back i decided to just go for it. I figured what the heck, if anything would give me a shiny, even color. Well, it did lighten my hair a few shades. My hair feels moisturized and healthy. But my color... the ends turned out a nice blonde but the furthur you go up i am a strawberry color. My roots are pulling the most. I mean, i guess ill live. But meantime will be trying to purple shampoo some of this color out. Not sure if i would order again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrittany - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AllergyI did a skin test and had an allergic reaction to this product so was unable to use. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRuthlyn - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. On behalf of the eSalon Family, we wish you a quick recovery. |
NO COVER ANY GREY HAIRPREVIOUSLY I REQUESTED MY FORMULA TO COVER MORE GREYA HIAR, I MIGHT HAVE MAYBE 10 GREY HAIR ON THE TOP OF MY HEAD ON RANDOM PLACES. IT IS NOT THAT I HAVE PLACES WITH FEW OF THEM, OF THAT MY ROOTS SHOW GREY.HOWEVER, I REQUESTEDD THAT, THIS IS THE SEOCND OR THIRD TIME I COLORED MY HAIR, AND THIS COLOR NOT EVEN COVER A "COPLE OF GREY HAIR I HAD ON MY TOP HEAD EVEN WHEN I MADE SURE I WAS PUTTING THE COLOR THERE ONT HE ROOTS AS INSTRUCTED. I AM VERY DISSAPPOINTED , I DONT THINK THIS IS WORKING FOR ME ANYMORE. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathia - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. We have sent you an email to get this resolved for you. We appreciate you reaching out! |
Perfect colorThis color looks as fresh today as it did the day I colored my hair. Since I have been using your product, my hair feels soft and manageable, and the color doesn't get washed out or brassy. 0 of 0 people found this review helpful. Did you? |
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Beautiful color, suits me wellI LOVE my color with this! My colorist got it perfect on the first try, I had just enough dye, and I’ve gotten so many compliments. This will be my go-to dye! 0 of 0 people found this review helpful. Did you? |
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ExcellentI love the dye. It lasts longer than in-store box dye. Their service is amazing... from product to customer service. I will always be a customer. 0 of 0 people found this review helpful. Did you? |