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want to cancel membershipwant to cancel membership 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindi- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Faded right awayI realize it may take a while to build depth in the red color, but it seemed to fade out or I couldn't see much difference from blonde to strawberry after the first wash. Granted, the color kit came with 2 sets of supplies, 1 for roots, 1 for all over, and the results were great as far as the roots not showing and the overall color being consistent; however the "red" was not enough. Hopefully future color kits will be a little more intense red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRisa- We appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Horrible experienceThe dye went on just fine. But washing it out was slimy and took forever. Not to mention it left my hair feeling slimy and mangy. Plus the color was WAY darker then I asked for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer- Thank you so much for sharing your feedback. We are always striving to improve our products and your input matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Second time using.....This is my second application. It is ok... It's kinda messy to apply. Coloring quality seems to be good. We will see in a few weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah- Thank you for your feedback! We are always happy to adjust your color based on your feedback. Please feel free to reach out to [email protected] if you need any assistance! |
really disappointing,I am totally disappointed with this product. My gray turned just a light brown color, did not cover the grayest hair at all. It took forever to rinse the product out, the hair in the back of my head felt like glue, I rinsed for 10 min. and it still did not come out. Waste of time and money. Definitely will not purchase again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie- We appreciate your feedback. We are so sorry to hear that our color did not meet your expectations! Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if you need any further assistance! |
Great ProductAfter spending $80 - $120 to get my hair colored, this color set is perfect. It doesn't have the smell that so many products have. The color lasts longer, and it continues to look great. I decided to try it first with a non-permanent color and I decided to keep it non-permanent. I have used many OTC hair color products, and there is no comparison to eSalon. I will only use them in the future. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect match!The color was/is perfect, saline quality. Colored over 3 weeks and no grays or roots! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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best color ever!!!i am absolutely sure this is the best hair coloring product on the market today! by virtue of the smell alone, it far exceeds all expectations! my hair smelled clean and fresh after using the classic shampoo and not like a chemical dump pit! the color is rich and vibrant, the grays are GONE, especially around the forehead hairline, and my hair feels more lush and thick after using this product. i won't be using anything else to color my hair! so thankful i found your site...your colorists are THE experts! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom colour setEverything I needed was in the kit, the product was easy to use, and I am very happy with the colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Exactly what I asked for!I have no idea how they do it but it's amazing! I'm infamous for turning my hair some awful color when I've done it myself in the past. Not anymore! I love everything about this company!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |