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Custom Color Set
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66,818 Verified Client Reviews |
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Loved the colorMy hair turned out very well. I really liked the items included, especially the shampoo & conditioner. 0 of 0 people found this review helpful. Did you? |
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Bad colorI had light brown hair, sent a picture for light brown, and got a color that made my hair at least two shades darker. I wrote and asked if it could be replaced with a color I liked before, but never got a response. I don't think I'll order again. In addition I've now washed it three times with esalon color safe products and the color's washing out really uneaven. I'm thinking I'm not going to order again. This is my third order and I've always had great service in the past - and great color. Not sure what happened. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Products and process are great. Color was too dark.Loved using eSalon, but the color is too dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStepheney - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Colour was too darkI wanted to go lighter and more red. I ended up with brown hair with a tint of red that faded far too quickly. It came beautifully packaged though and the instructions were very easy to use. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmily - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not even closeWanted light brunette color for roots only. Now I have blonde roots and darker brunette hair. Looks terrible. Nice packaging. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsOrinda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
My FAVORITE color blend yet💕I love everytime I make an adjustment, it just as I imagined in my head and asked for! This blend I was not sure I put into words quite the change I wanted because its usually very slight. I'm in LOVE & have had at LEAST, 2 minimum, complements a DAY on it since coloring! Its a keeper! My grays were terrible to cover & color did not last long in the PAST...... I am a customer for life...(because well no one remembers my REAL color I've been some variation since 15 😉) NOT giving it up because of stubborn greys AND NOW I DON'T HAVE TO! THANKS A MILLION!!!!💕😍 8 of 8 people found this review helpful. Did you? |
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Whoa!!The best of the best love it.i being colouring my hair from over 10 years and now this is the best colour I ever I had happy thank you I will order the next topping up my routs I take some pictures for you Freddy still wett I will send you the next photo when is dry 🤓 after change the colour and put a high light on it is the best colour I had in my hair thank you 0 of 0 people found this review helpful. Did you? |
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Love the colorIt covered my grey's well and added some natural looking highlights in also. 0 of 0 people found this review helpful. Did you? |
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In loveAbsolutely love this!! The color is absolutely gorgeous and I have gotten so many compliments!!! 0 of 0 people found this review helpful. Did you? |
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Hair colorI love it! 0 of 0 people found this review helpful. Did you? |