66,818 Verified Client Reviews |
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Didn't cover gray for longFollowed the directions for covering gray. Gray was showing within 2 weeks. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMyka - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
No changeMy hair shade is medium brown and the shade I ordered was a medium ash brown. I knew my color wouldn’t drastically change, but my hair is the exact same color as before. I did a strand test and my color never changed. The product did make the one strand I dyed shiny and soft, which is nice, but I will not be dying the rest of my hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsEmily - We’re so sorry to hear that you were disappointed by the results of your strand test. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Worse at home kit I've ever tried!This is literally the worst at home kit I've tried. I wouldn't have minded the mess and hassle it took to do all the bloody steps but then to not even get colour pay off anywhere near the colour I selected from the available options. Better off sticking to the drugstore box dyes! I'm so disappointed and to top it all off my hair didn't even smell nice at the end like other at home kits! Really wish I hadn't bothered. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHannah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HappyVery happy with this! 0 of 0 people found this review helpful. Did you? |
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ColorLove this product. So easy. 0 of 0 people found this review helpful. Did you? |
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Great Hair coloring productI really like the product! it has great instructions and easy to use. 0 of 0 people found this review helpful. Did you? |
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Color3 attempts & we have succeeded in the hair color. Thank you for your patience with me. I will continue with ordering from you. Also the gray hair coverage is great. 0 of 0 people found this review helpful. Did you? |
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Beautiful colorRich, beautiful shade of golden brunette! 0 of 0 people found this review helpful. Did you? |
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Great color and product.Thank you for this custom blend hair color. Works well. Great kit. So fun to receive and apply. 0 of 0 people found this review helpful. Did you? |
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Great haircolor.Just wanted to let you know the hair color you sent me was fabulous. I got lots of complements! Thank you. 0 of 0 people found this review helpful. Did you? |