66,818 Verificado Comentarios de clientes |
|
Ordenar por: |
Light Golden Brown1:) I forgot to put on gloves. 2:) Due to Essential Tremor, the brush and tray were a disaster, color all over me and the shower room. Fortunately, it’s all subway tile and cleans easy. 3:) I didn’t clean up as easily. Lots of scrubbing. 4:) The color is still too dark. Everyone, including myself, likes my hair lighter. 5:) Having ET, I don’t think this is for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosRuth- Thank you for reaching out to us here at eSalon! We are sorry to hear that your desired result was not achieved. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to discuss your color needs further. |
Horribe!!Covered my grey but horrible color! Asked for wheat blonde and the color produced medium brown! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosTrudy- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So disappointedI just finished colouring my hair with my second shipment. I am so disappointed and I’m now scrambling to fix this. The colour you sent me was at least 5 shades lighter than what I originally ordered. I am going to be cancelling my account. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosNicole- Thank you for your feedback! We’re so sorry to hear that you were disappointed by the results of your color application. We can confirm that you were sent the same formulation you received last time. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! |
It did not workIt turn out to a completely different color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosSaray- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
First time customerI wanted to wait until 4 or 5 weeks had passed since coloring my hair to write my review. I wanted to see how the color changed with repeated washings, and how the temples held up, I am happy to give a 5 star rating. The color stayed pretty close to the color it was when I first colored it, and after 4 1/2 weeks my temples are just starting to lighten and the only grays showing are new growth. I am happy with the color that was created for me and will be a repeat customer. I am glad that I gave eSalon a try. It was worth it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Hair ColorI have recieved so many compliments on my new hair color! Thank you Sarah! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Custom hair colorWould like to say i finally colored my hair and the results were outstanding one thing is for sure is that i will continue to purchase my custom hair color from you all Awsome Results THANK YOU 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Exactly What I Hoped For!My color is perfect! I don’t know how they do it, but the color is an exact match to what I wanted. Now I can save time and money by coloring at home. I was a little sloppy with the back of my hair, but it still turned out great and I’m sure my application skills will improve with time. I really appreciate all of the helpful videos on the site, they made a big difference! PS - my hair is about 40% grey, but just like my expensive salon color, this covers them all. I waited a few weeks to write this review because I wanted to see how it wore. I’m very pleased! I’m 45 and I don’t plan on ever showing my greys if I don’t have to. I also have long, curly, dry, hair and they sent the perfect amount to cover it all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Perfect on the first try!I received my first order recently and the color was perfect. I provided a photo to match my color and the results are beautiful. I've gotten several compliments on how pretty it is. Thanks eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Easy Peasy!This color was to cover my roots, and I followed the instructions exactly. What a beautiful color!! Very little clean up, hardly any mess. Easy to rinse in the shower and now I want the color all through my hair! So much less expensive than going to my stylist. We are in an RV for the winter and I worried that I would make a mess all over the tiny bathroom and shower, but not a problem. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |