|
Custom Color Set
|
66,844 Verified Client Reviews |
|
Sort by: |
|
First time user!I was impressed with how quickly the package arrived. I liked that EVERYTHING I needed was included in the package. The color had more red in it then I asked for, but it's an ok starting point. I would use this service again. 0 of 0 people found this review helpful. Did you? |
|
Lovely Rich TimeI love the specially prepared color I received. 0 of 0 people found this review helpful. Did you? |
|
Nice productEveryone liked the color 0 of 0 people found this review helpful. Did you? |
|
BeautifulSo easy to use, 2 sets of gloves is AMAZING! Looks so natural no one noticed, except it was gorgeous 0 of 0 people found this review helpful. Did you? |
|
ExcellentExactly what I asked for 0 of 0 people found this review helpful. Did you? |
|
Love thisI love the color I got. I love that it has everything you need in the kit. And I love that you can make changes easily online. 0 of 0 people found this review helpful. Did you? |
|
2nd salon color2nd time with esalon color. Colorist changed it just a little from the first time. It was great! It's nice to be able to talk with your colorist and I just love the product 0 of 0 people found this review helpful. Did you? |
|
Bad productI will never use your product, I would never use a product that would stain any part of me that wasn't my hair. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDeborah - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see that you have already worked with one of our representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
Bad serviceAfter not getting the first color completely right, esalon credited me on my account to get another one since the first one didn't turn out. It was horrible, I had to immediately redye it again. After emailing someone about the 2nd one, I was ignored about my needs and wants in the email exchange and was told I was basically getting sent a root only application anyways, besides the fact. So it was altogether a waste of my money, and if they mess your hair color up the first time, they won't just give you another one. Its not 100% color happiness guaranteed. I won't ever purchase from here again because of bad customer service the 2nd time around. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJennifer - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already worked with one of our representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
Green TintHair ended up with a green tint on the ends and orange at the roots. I followed instructions to the letter. Ended up going to the salon for color correction. I did like the stain guard and color remover wipe. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKassity - Thank you so much for reaching out to us with this feedback. We are truly sorry to hear that the results of your most recent formula had a green tone to it. Here at eSalon, we take our Color Happiness Guarantee seriously, and we would love to remedy this for you. We have reached out to you via email with additional information, and next steps. We look forward to speaking with you soon. |