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Custom Color Set
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66,844 Verified Client Reviews |
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Natural Looking AuburnThe shade I get from Esalon is better than what my hairdresser provides. 0 of 0 people found this review helpful. Did you? |
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My personal custom colorThis product is amazing!! Loved the finished product!! 0 of 0 people found this review helpful. Did you? |
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Excellent colorMy new color is fabulous. I love it. 0 of 0 people found this review helpful. Did you? |
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Easy to useThe entire process was easy to use with clear directions. My daughter applied the color for me and it turned out beautifully. I’ve had it in for 3 weeks now. I have hard-to-color grays so I’ve been watching carefully. While the color is still vibrant, I can see a few stubborn grays whose color appears to have slid off, but overall I’m loving my color. The colorists developed the perfect shade for me based on a photo I submitted. 0 of 0 people found this review helpful. Did you? |
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Didn't workI was so excited to try this . I got it today and went right in to use it. I don't even know if it dyed my hair. My roots are the exact same color as they were before. I know because there was red tinge in my roots . I picked ash brown and it's not. My hair looks exactly the same 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRhianna - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
Yeeesss!I abosoultly loved the color. The only down side was it wasn't permanent. 1 of 1 people found this review helpful. Did you? |
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Damaging to hairThis color seemed very harsh and damaged my hair despite following the directions to a T. Also, the color was brassier than expected. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathryn - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. We have been in contact via email and will be happy to assist in this process. |
Store bought is betterThe color is good itself. However I do not like the thick residue that it leaves behind. I have to spend so much time scrubbing the dye off my scalp with esalon more than any other dye I have used. Not a product I will continue using 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKacey - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
I have had some serious problems with eSalon hair color.Both times that I tried eSalon hair dye (once in salon and once at home), the dye faded really quickly - within a week or two - and my hair became less manageable each time. I even bought and used only eSalon shampoo and conditioner for months, but I could barely run a brush through my hair at the roots after I showered. When I dyed my hair at home, I followed the instructions to a T, but manageability got worse after that application. I have since purchased other shampoo / conditioner products to try and remove the dye and help my hair become more manageable again... it is a slow process, and I've never had this much trouble with my hair in my life. I was greatly disappointed - I really hoped that eSalon would be the magical 'salon quality' product I was looking for, since I just don't have the time to sit for hours in a salon. The concept is fantastic... the product not so much. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLindsay - Thank you for your feedback. We apologize for the disappointing experience you had with our customized hair color. We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details. |
Perfect Match!This is my first experience with eSalon. I submitted my requested color, and the Colorist (Paul) came back with a suggestion for a color that might be a better match. I took his suggestion and was glad I did. The result is PERFECT! I compared it with my prior professional salon applied color and the eSalon dye and it is virtually the same. Thanks Paul!!! 39 of 42 people found this review helpful. Did you? |