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Custom Color Set
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66,844 Verified Client Reviews |
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AWESOME!!!!BEST DYE YOU CAN FIND TO USE AT HOME ...GET A SALON LOOK AT HOME!!!! 0 of 0 people found this review helpful. Did you? |
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AdjustedMy first colour came it was more red than violet my second order after have it re evaluated was much better. I'm hopeful of my future orders being what I'm looking for. 0 of 0 people found this review helpful. Did you? |
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Hairline colorColoring did not last around hairline, but liked overall 0 of 0 people found this review helpful. Did you? |
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Great KitI love that everything you need is in one box to color your hair. However, this is the first time using the system and results were OK It did not cover my gray, or completely cover my highlights. Not covering all of the highlights were OK with me, but was hoping it would cover the gray. I will admit to not leaving it on for the whole processing time. I cut it short by 5 min. to keep some of the highlights. 0 of 0 people found this review helpful. Did you? |
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Only a little better than L’Oreal PreferenceStill very hard to get the color where I’m satisfied. 0 of 0 people found this review helpful. Did you? |
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Easy, Long Lasting ColorI have been coloring my hair for the past 12 years but only because of my gray hair, so I'm just trying to match up the color. I started with a box color from the grocery store,... good for about 3 weeks before it fades and the gray show through. I have also been to my stylist for color, which lasts forever, but he never gets the color right which is very frustrating and very expensive. I thought I'd give eSalon a try when several of my friends posted it on facebook. The box came and had everything I needed, great instructions, and was very easy to use. However, it didn't seem to color my gray all that well. Later, when they asked me for my feed back I told them that, and they discussed it with me, made me a new formula and directions and sent it to me completely free of charge. After using it and following the new directions, it was the perfect color and completely covered all of my grays beautifully! I am definitely going to continue to use eSalon, and would highly recommend it to anyone who currently colors their hair! 0 of 0 people found this review helpful. Did you? |
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I like the color maybe change laterThe color lasted longer than a store bought color 0 of 0 people found this review helpful. Did you? |
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New Hair ColorWe used the color kit exactly as the instructions said. I chose a light brown. I had some grey roots and they turned golden, but the rest of the color was fine. This product really burned my scalp. Probably harsher due to covering some grey. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We’re truly sorry to hear that you experienced this reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong color team ignoring my request.I had sent previous emails and photos that I do not like color and it was the wrong color for me. I tried to adjust it and I was ignore. I just got my order again with the same color that I have requested a change of it. Obvios nobody saw or read my emails. I would like to cancel my account and request a refund please 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudith - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Keep an eye on your inbox for more details. |
DisappointedI found this hair colour no different to the shop brand box after 1 week i can see my grey appearing the colour was to dark not as expected the condition of my. Hair was no different to the shop box s!! I would rather pay the extra and vist hair salon and get my hair done properly Very disappointed with hair colour Plus all products I purchased 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAddy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |