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Custom Color Set
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66,844 Verified Client Reviews |
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Love itI really love everything about this product. This hair color has no smell, makes my hair shiny and soft and smell good too!, it also lasts longer then store bought. 0 of 0 people found this review helpful. Did you? |
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Color is EXACTLY what I wantedI was really happy with the color of my hair. The product and instructions were easy to use and follow. Thanks! 0 of 0 people found this review helpful. Did you? |
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Great colorSince my color is a red, it doesn't last as long as I would like, but the color itself is great. My color stylist makes changes based on my needs and does a great job. 0 of 0 people found this review helpful. Did you? |
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Wasnt worth itColor washed out on roots and shaft. Drugstore color lasts longer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKasey - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
From golden brown to a brassy copper colorMy hair is a brassy cooper color now. My complaint is a sent questions asking for help in how to fix it since I had an event to go to. I received a generic response and no help. I rather pay a SALON and get the results I want. The golden brown hair I had!!!!! 0 of 0 people found this review helpful. Did you? |
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Perfect matchI bought my custom color to cover a few grays in my roots. The color just match perfectly my natural color and for now has no red at all. I enjoyed the process but the mess came when I used the classic conditioner; it left my hair so sticky they wouldn’t dry, so I had to wash my hair again and once more after that. Anyway I’m very happy with the color. 1 of 2 people found this review helpful. Did you? |
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Love itThe only reason I took a star off was the colored had trouble, but I know that will change once my hair is used to the consistent color. 0 of 0 people found this review helpful. Did you? |
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RootsMy root area is darker than the rest of my hair. 0 of 0 people found this review helpful. Did you? |
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So I need it much redderCan I change my mind? I think I want it a whole lot redder. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCricket - We value your feedback, and truly appreciate you reaching out. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Shade not rightThe last box I received was much darker once dyed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSylvia - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. We have reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |