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Custom Color Set
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66,844 Verified Client Reviews |
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Not happyI colored my hair and it did not make any change. Furthermore, it’s does not look colored 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLianne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AllergicHello. Loved your color BUT I’m afraid I’m allergic to your color products. I did do the skin test and it was positive. I used the color anyways cuz I was desperate to try. But it looks like this will not work for me. UNLESS you can come up with something I won’t have a reaction to. I may just have to go grey natural. Can you still help me? So for now I put off my next order till May. If no solutions can be made , you’ll have to cancel my account. Thank you very much. Miko 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMiko - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. We are happy to hear that you performed a skin allergy test 48 hours before this color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
SHAMPOO BRILLIANT, A GREAT SHINE FOR COLOURED HAIRMy hair is the best it has ever been for ages, the colour just right and the shampoo compliments it very well. 0 of 0 people found this review helpful. Did you? |
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ColorLove having color designed specifically for me and delivered to my home. 0 of 0 people found this review helpful. Did you? |
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Great ProductThe hair coloring system is quite easy to use. I like the fact that you can adjust your color at any time. I found the product easier on your hair than other dyes 0 of 0 people found this review helpful. Did you? |
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Love itI really love everything about this product. This hair color has no smell, makes my hair shiny and soft and smell good too!, it also lasts longer then store bought. 0 of 0 people found this review helpful. Did you? |
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Color is EXACTLY what I wantedI was really happy with the color of my hair. The product and instructions were easy to use and follow. Thanks! 0 of 0 people found this review helpful. Did you? |
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Great colorSince my color is a red, it doesn't last as long as I would like, but the color itself is great. My color stylist makes changes based on my needs and does a great job. 0 of 0 people found this review helpful. Did you? |
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Wasnt worth itColor washed out on roots and shaft. Drugstore color lasts longer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKasey - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
From golden brown to a brassy copper colorMy hair is a brassy cooper color now. My complaint is a sent questions asking for help in how to fix it since I had an event to go to. I received a generic response and no help. I rather pay a SALON and get the results I want. The golden brown hair I had!!!!! 0 of 0 people found this review helpful. Did you? |