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Color Set
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66,866 Verificado Comentarios de clientes |
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Take me off your mailing list!I never want to see an e-mail from eSalon again. You sent product without an order. You made unauthorized charges to my visa and I was charged for shipping to return product and was not credited shipping on your end costing me $12 and the hassle of driving to the post office. Your hair color is sticky and caused blisters on my scalp. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda- Thank you for reaching out! Upon reviewing your account, we see that you took advantage of our promotional offer extended to clients joining our recurring service, which is why a 2nd order processed according to your selected frequency. A courtesy reminder email for this order was sent 5 days before that order was billed. We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. We see that you have already worked with a customer service agent, and we have unsubscribed you from our mailing list per your comments. Please feel free to reach out if you need any further assistance! |
Don’t workIt dont work 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarnie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not for me at allThis product was a complete waist of my time. Absolutely no color change to my hair at all. I get better results from the 4 dollar bottles at my local drug store. Also not enough product for my length and definitely no where near enough shampoo or conditioner . Just over all was extremely unhappy and will not be resuing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChrystle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Custom hair colorLike the color it last longer then other color I have used, especially my gray hair with other one have to color my hair before 3 weeks with custom color it being 5 weeks and my color still the same and soft and shine I do recommend them. Happy I found esalon and the good part they are there for you to answer any question and advise thank you esalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Hair ColorThe color was perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LOVE IT!!!!E salon is SO SO SO MUCH BETTER, than anything else in the market. The color is true and holds so very well, unlike dyes that you purchase from a store. I love it and will never buy another Walmart dye again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect shadeColor was perfect. It didn’t damage my hair or smell bad. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Darkest chocolate brownI did like this color. I was not used to the amount of time and preparation that went into a custom color set. It was my first time and seemed to take a while. But, the color was nice and even. I just think I will try a shade lighter next time. Step by step instructions make following along easy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Vibrant Hair ColorsThis is a high quality color product. My hair texture never feels dry or ruff after I've colored my hair. Love the salon results in my home. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Brown..CopperI love the color...it looked great for a week but now the color has dulled and my highlights are showing from before. That's not exactly a bad thing... I was very pleased with the shampoo and conditioner and well be purchasing some this month. Overall..I am very happy with the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |