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Custom Color Set
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66,637 Verified Client Reviews |
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Exactly what I wantedI wasn't sure how to describe what I wanted other than a richer color with chocolate tones. Literally said just that and got the results I didn't know I wanted. My moms first reaction was o wow your hair looks more chocolatey. I consider that a win 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachelle - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
excellent.The customer service is top notch. With my last color application, my hair came little darker than I wanted. The colorist made some adjustments to my next order along with different application instructions. The tweaks made all the difference. Prior to COVID I only had my hair professionally colored. (Spending about $1500/year on hair services.) With COVID things changed, with ESalon I might not ever get my hair professionally colored again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDesiree - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Gray coverageFirst off. I love the kit and the detailed instructions. Gray coverage could be a little bit better. There is plenty of product to cover your hair. I’m looking forward to coloring again because I asked my colorist to add more red to the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the colorI love the color that was prepared for me. I wish I'd focused on the ends of my hair (5"- 6") more to get rid of the lighter, brassy color. Next time! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Lucky lockdown findOnly found this company when searching to buy my usual colour online was proving a problem. I won't be going back to shop bought colours. This colour lasts its easy to adjust orders if u want to tweak your colour too. Easy to apply at home too. 1 of 1 people found this review helpful. Did you? |
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First time user. Very happyI was hesitant about it but my hairstylist moved so I had to do something and my wife got me this as a trial substitute and I must say they really did a great job on the color and the application was very easy. Excellent customer service too, the colorist was there for any question. The only thing I would recommend to the eSalon team is the shipping, this box went from El Segundo to Carson! to Los Angeles! To Culver City which is right there to El Segundo, Of course, it is perhaps a quarantine problem. Everything else was right on point! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaudio - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Loved my colorThanks E Salon 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We’re pleased to hear that you’re enjoying your color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Cover greysIt did a ok job covering the greys. I’m not sure if I applied enough on but it seemed to go away quickly. Easy to use 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
Great to work withUnderstood the color that I wanted 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Hair colorI just use your hair color and it look very pretty and would oder again thanks. Shawn 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShawn - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |