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Custom Color Set
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66,866 Verified Client Reviews |
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Lighter for the summerThanks esalon for listening to my needs and adjusting my color by reading my concerns and viewing my latest upload pic of my hair via headshot. I’m considering checking out your inbetween color care products and I’m sure they will be as great as the color. 0 of 0 people found this review helpful. Did you? |
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Nice colorI asked for lighter color but it is the same dark brown. Nice color though 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulia - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved for you. We appreciate you reaching out! |
Not liking the new formulaThe new formula is much thinner than the old one. I nearly ran out before I was done with all of my hair. It dripped a lot! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJaci - We value your feedback, and truly appreciate you reaching out. We can confirm that the color formula has not been changed. However, we're always looking to improve our service and products and hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Still showing gray hairMy grays aren't covering I did put on the area first and followed instruction Disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarrie - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Not the colour I wanted.It not only slightly burn my scalp, the colour wasn’t what I excepted it to be. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShekinah - We’re so sorry to hear that you were disappointed by the results of your color application. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Keep an eye on your inbox for more details. |
Easy PeasyInstructions and kit were easy to follow - my color turned out really nice - we are tweaking the next one for richness looking forward to seeing how it turns out.. My New color after tweaking is amazing! I get compliments even from Hair Professionals! 0 of 0 people found this review helpful. Did you? |
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True to color and I love the new adjusted shade - perfect!After coloring my hair 2 times I decided a wanted a bit more red added to the shade. The adjusted shade is perfect, not artificial looking, and definitely colors the gray/white hairs. Easy to use kit includes everything to make self-coloring easy. You end up with professional salon color for a fraction of the cost. 0 of 0 people found this review helpful. Did you? |
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Great ColorLove my personalized color and I’m getting much better at applying with each kit I receive each month. 0 of 0 people found this review helpful. Did you? |
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eSalon is easyThe kit came with full instructions, a good amount of product enough to do my mid back hair. Not a strong odour so pleasant to use 0 of 0 people found this review helpful. Did you? |
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More compliments than I've ever gotten!Oh MMM SQUEEEE!!! Am so happy with this stunning color! My eSalon colorist, Jennifer, got the color exactly as I wanted with a softness and shine I have never experienced before - even at a "regular" salon! I sent in some pictures of my hair, before and after the 'home' drugstore kit I've previously used and WOW! She knocked it out of the park! I've gotten more compliments in the last four days than I have received in YEARS! Even when I paid $$$ for salon treatments and color! I'm so happy! Thank you, eSalon team! 0 of 0 people found this review helpful. Did you? |