66,637 Verified Client Reviews |
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1st Time Hesitancy!! I was suspicious!I decided to try eSalon after a 4 or 5 day mental debate. I placed my order second guessing my color choices. Upon arrival I was excited, took the product to my bathroom, put it in the closet and there is has sat since January 18,2021. I felt like there was no hurry since we are in the middle of "The Pandemic" and I had recently retired but I was actually not convinced. I had gone to a high end salon for 35 years. Today, I woke up, felt great and thought, "Lets do this", and I did! The process was very simple and relatively quick. I have shoulder length hair that is fine. The result is exactly what I wanted, it was easy (follow directions), the color is perfect, you have a new customer! I will be sure to tell all my friends/colleagues who are waiting to go back to work to check out eSalon. You should have a first time offer or encourage all the satisfied customers you have to refer by providing a way to give a new customer something of value. Just an idea!! I am sure people are looking. Thanks!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeg - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great grey coverageBought this as box colours I've used didn't cover my stubborn grey around my hairline. This did the trick and although there are a few lighter hairs it covered almost all my grey and looks very natural. Chose neutral light brown and this is how it's turned out. Packaging not very glam and gloves a bit small but that didn't affect the final outcome. Hair left in very good condition. 0 of 0 people found this review helpful. Did you? |
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Great productHello, I had naturally blonde hair that had gotten a bit darker over the years and generally always got highlights, but every few years went red as I love the colour, on eSalon I picked a red and did it a few weeks ago, red has never stayed in my hair before, salon or home colours, I have always had to get it redone pretty soon after, however this red has completely won the test of time and the grey is still even covered, it is slightly too dark for me, but I got exactly what I requested, I would definitely order again but make it a little lighter x 0 of 0 people found this review helpful. Did you? |
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Love the personal attentionI ordered my first kit for root touch-up and the color was ok, but a little darker than I would have liked. The colorist immediately updated my personal formula and am excited to see the results with the change in formula. Professional color at a fraction of the price! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeth- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
YES!!!!!!!!This color set matches my roots exactly better than the salon ever did. That being said it doesn't have the best staying power for roots coverage, but it has worked great during the pandemic. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSonja - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Amazing results!This is my second esalon order. The first time my colour turned out beautifully but I wanted a little bit of red added to the copper blonde mix. My colourist then mixed me a tailor-made colour to do just that! The kit has everything you need for vibrant, believable colour. The first time I used it it faded rapidly but it normally takes red colours a couple of goes to really take. At first it seems intense but after waiting 72 hrs before washing and then one or two washes later it settles into a beautiful, natural, multifaceted colour. You just can’t get that with supermarket dye. There is one colour for your roots and one for your ends to avoid “hot roots” as most people have naturally cooler and lighter toned roots . Shout out to my husband who I could never have done it without though. If you have long hair it can be difficult so a helping hand is much appreciated! 0 of 0 people found this review helpful. Did you? |
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First time usingI have very thick, coarse, hair that is halfway down my back. I have resistant greys also. My colorist of six years moved away, so I started looking for a replacement. I was searching for salons and saw eSalon, and figured I'd give it a try. I was pleased to see two bottles of color, one for ends and one for roots. I had never brushed color into my hair and honestly I made a horrible mess of myself doing so. Fortunately, the product didn't stain my skin and I didn't need the stain remover. I was worried about having enough product but I actually had some left over. I used the bottle method for the ends, and that was much easier for me. When it came time to shampoo, I looked at the packet very skeptically because it didn't seem very large. I was very pleased that it was actually enough to wash this pile of hair - very impressed. Not as impressed with the conditioner, I felt I needed more. I have a leave-in I use and combed my hair out using that. My worry was that I would get very dry hair, and that it wouldn't be as shiny as it was, but I'm very pleased with my results. I did miss a bit at the crown - again, brush was not for me - but everything else came out very nicely. I believe that I'm going to be saving myself about $75/month from here on out. Kudos. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEileen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Better than an actual salon!Hello I just wanted to add my praise for esalon. I absolutely adore the richness and tonality of the colour that I have consistently got by using esalon. SO much better IMHO than the UK/Irish competitor (also luxe end of the market although not custom colour) who is good but not close to the professional results I get from esalon. I actually prefer the results from esalon than the colour I get from my actual salon: it looks more high-end. After lockdown ends I am going to attend my salon for hair cuts only and am going to stick with esalon. Keep up the good work! 0 of 0 people found this review helpful. Did you? |
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AmazingI will never go to a salon again. I get perfect all over color every time at home. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom eSalon color! We look forward to the next opportunity to delight you! |
Esalon colourI received my initial colour and although it was nice, I still wanted it a shade darker, I got in touch with my esalon assistant and she changed the colour tone for me and I love it, it's exactly the shade I wanted 0 of 0 people found this review helpful. Did you? |