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Custom Color Set
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66,880 Verified Client Reviews |
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Color fell a little flat this time.Normally my color is a bit darker and less one dimensional. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKate - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
0 changeI have fairly dark hair, and I know that it can be hard to color it, but I feel I gave a very accurate representation of it's darkness and there was no change at all with the hair dye. It looks exactly the same as it did before I dyed it. I'm really disappointed because reviews made me think that it would work really well. My expectations were already very low because of past hair dye that didn't work, but this was just a big disappointment. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJonnie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
not happy with the colorVery disappointed with this product will be cancelling. Tried twice, cancelling order, and membership 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
near perfectionI've never had color so near prefect as this. I have a fair amount of greys, that are actually white. I like them but wanted them to blend a bit better. I'm blonde so they aren't super contrasting, just white. This custom color turned out so pretty. I've been sick of salon treatments and weaves that end up being a variety of low lights and high lights, nothing natural. I now have a beautiful natural color that is as close to my natural blonde as I've ever been! As a bonus it costs me less, saves time and I can fine tune things or change it as I go. Never going back to the salon. 🤗 So happy. Update: several weeks post color and my hair still looks as good as the first day. My hair has so much shine and feels very healthy, not dry or damaged at all. 1 of 2 people found this review helpful. Did you? |
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Good productAnd good communication with the company. 0 of 0 people found this review helpful. Did you? |
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Great shampoo and conditionerGreat shampoo and conditioner, left my hair feeling clean and soft. Would buy again. 0 of 0 people found this review helpful. Did you? |
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NewColorI received many compliments it looks like lowlights I was pleased. My goal was to get A Little Lighter and it Is happening 0 of 0 people found this review helpful. Did you? |
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ColorLove the color and the customer service it’s great. 0 of 0 people found this review helpful. Did you? |
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Ba Bye Box Colors! :)Great price! Easy to use! Great color and coverage! Love! 0 of 0 people found this review helpful. Did you? |
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Really PrettyThis color is so close to being perfect. I really appreciate their ability to customize it based off of my request. 0 of 0 people found this review helpful. Did you? |