66,903 Verificado Comentarios de clientes |
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Great colorLove my color and it lasts longer..... but really I don't color my hair often. Maybe twice a year lol It's great tho if you color often, have a thick head of hair or love to change your color often. :) Go for it!! You only live once and hair (usually) grows back... lol 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolutely love this companyMy hair turned out absolutely beautiful. Thank you Paul for recommending this color first before I go darker. It turned out great. Can't wait to go to purple next after this... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just what I ordered!Just what I ordered! Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Colorit was too dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMariana- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Worst colour everWasn’t blonde when I asked for the lightest colour possible, went a grey/green/blonde colour. Hair was dry, limp and sticky. Will never let this junk near my head again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The peep show grayNot only was my hair extremely crunchy after I dyed it (needed much more conditioner than was given), I could still see my grays peeking through). I’ve dyes my hair a lot over the years. A salon had to dye my hair twice because it didn’t take. So maybe it’s just me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHannah- We truly appreciate your feedback. Upon reviewing your profile, we see that you are already working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Overall Results Are Great.I Was Unaware Of The Ammonia In The Hair Color.. Kinda Of Made My Mom Sick.. It Was Hard To Follow The Instructions Yet I Did Use The Shampoo And Conditioner Part.. I Went With The Box Methed And Got The Same Results.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystal- Thank you for your feedback! We are so happy to hear that your enjoyed your overall results! We will be emailing you with further information to discuss your color and see if we can reformulate to better suit your needs. Thanks again for reaching out! |
StopautoshipI want to cancel.auto ship. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda- Thank you for contacting us! Please keep an eye on your email. We will be reaching out shortly to further discuss your color and account per your request. |
Penny LaneMy hair started out blonde. I said that I was only coloring my roots. I followed the instructions to the letter. I ended up with copper (the color of pennies) roots. It was a disaster. I couldn't get to my hairdresser right away so I tried stripping out the color with head and shoulders and crushed vitamin c. I had to get an ash toner after that. Then I had to go to my hairdresser and spend over $100 to get my hair back to blonde. Please cancel my subscription ASAP and send me a letter confirming that no other color will be sent and there will be no further charges to my account. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email to further discuss your color and account per your request. Thanks for reaching out! |
Custom colorWhat I like about this is there is someone who follows up and if you want to change your color it's easy. They also contact you before getting your color ready to make sure you are ready for a new set. Plus my color consultant really cares about my color outcome, by sharing her concerns. I love my new color it's a little bit lighter and that's ok. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |