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Custom Color Set
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66,880 Verified Client Reviews |
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Waxy gunkI cannot get this waxy residue out of my hair. I shampooed FOUR times after applying the color and still cannot get it out of my hair. I wish I could attach pictures. Trying to blow dry it was even worse! Soooo disappointed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJuli - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
roots were much too dark compared to endsRoots much too dark. The two colors did not blend well. Disappointed in results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Perfect!The color covered all the grey. It was not too dark or red. I love it. 0 of 0 people found this review helpful. Did you? |
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Perfect colorLoved it. 0 of 0 people found this review helpful. Did you? |
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Custom color set.Very easy to use. 0 of 0 people found this review helpful. Did you? |
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Best color for my hairI love the color it covered the grey in my hair and I love the color and I will be keeping the same color for my hair. Thank you eSalon!!! 0 of 0 people found this review helpful. Did you? |
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Lasts longerThis is the best color system I have ever used. It lasts longer than any other product I've tried. Love it and will keep using it. 0 of 0 people found this review helpful. Did you? |
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PerfectThe color came out perfect. Easy to do, my husband did it for me. Love it. 0 of 0 people found this review helpful. Did you? |
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Nice colorI normally go to the salon for color, and this color doesn't look any different. So, it's a great match for my roots. As others have mentioned, it's kind of sticky after washing out, but I have dense hair so I probably didn't get a decent amount of shampoo for my hair. 0 of 0 people found this review helpful. Did you? |
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Did not work for meNot for me. Still too light at the roots. Also, I did a one time order, why am I being sent another??? Please take me off your autoship ASAP!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMinita - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |