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Custom Color Set
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66,880 Verified Client Reviews |
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Perfect!I don't why I didn't try this earlier! 0 of 0 people found this review helpful. Did you? |
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ColorPrefer more copper orange. This was very brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nice shadeI loved the shade, but it did not cover my grays. Very disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMicaela - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
FadeFades very quick not impressed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Still quite darkThis colour was sent as a replacement because the first one was very dark. I only put to colour on at the end of last week so it hasn't had chance to settle but it is still a bit darker than I am used to. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsNikki - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! We will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
bit redder than i expected from model colourEven though the colour was called pearl mahogany (I.e mahogany is red) the colour looked more purple/cooler toned in the model colour picture than what came out on my hair. 1 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsKatherine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great color that lasts!So love this product!! 0 of 0 people found this review helpful. Did you? |
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Fantastic color!ESalon far surpassed my expectations! The color was exactly what I was looking for, and turned out more even than the last time I had it professionally colored. I've gotten a ton of compliments, I'm definitely a fan! 0 of 0 people found this review helpful. Did you? |
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Great jobI love my hair color it was just what I wanted you did a great job thank you 👍👊💜 I'll be ordering more and refuring family and friends 0 of 0 people found this review helpful. Did you? |
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Easy even for a noviceThis was my first time ever of permanently colouring my hair so wasn't sure what to expect. The instructions were easy to follow and the colour was near perfect to my natural colour. The little sticker to stick the instructions to my bathroom mirror was very useful and a nice touch. 0 of 0 people found this review helpful. Did you? |