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Custom Color Set
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66,689 Verified Client Reviews |
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Colour adjustmentI sent a commentary to your rapport people over a week ago but did not receive a response. I was horrified to find my hair a beige after colouring out. I was looking for platinum blond and the removal of the yellow in my colour. While I understand how my request to remove the yellow may have led to ‘ash’ and or ‘pearl’ I did not anticipate the beige/blue I got. I was looking for a reversal method but I have since gone to the drug store to get my own as there was no support from you. I request a refund for this colour as it was not what I expected and I have been a long time customer. 1 of 1 people found this review helpful. Did you? |
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Terrible colorVery dull and an ugly color. I do nor recommend this shade. It’s awful. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AmazingCovered grey and hair looks fab 1 of 1 people found this review helpful. Did you? |
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I haven’t received the product yet and was purchased since January 10.Very disappointed after purchasing a colour for the first time and haven’t get the order yet when I looked at the account and said that I was in flex plan meaning that they will get money from my card no permission I did for this. Again the first order haven’t got it yet. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanny - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
This can’t be goodI just opened up my color and this is what I saw! This can’t be good for my hair! 0 of 0 people found this review helpful. Did you? |
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Salon-in-a-Bottle!!!💗Can’t say enough about ESalon and the “salon-in-a-bottle” conveniency, and how affordable it was to achieve salon quality results AT HOME!! I was skeptical and didn’t think I could this type of results! My hair turned out beautifully and definitely did not look like my color came from a box! I am thrilled I came across your website, and have already recommended to my friends and family. Will continue using, and maybe experiment with different shades in the future thanks to the many different options available. I’m a FOREVER CUSTOMER!!! Thanks ESalon!!💗 12 of 12 people found this review helpful. Did you? |
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colorLove it and it's shine 8 of 8 people found this review helpful. Did you? |
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Custom Color SetI love the color. It’s exactly what I wanted and my hair is very soft and shiny. 2 of 2 people found this review helpful. Did you? |
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Do not buy if you are allergic to ppdContains PPD came up in a rash with patch test 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi There! We are so sorry to hear about your reaction. Please check your emails, we got back to you to help you further. |
beautiful colourBeautiful colour, so natural & I was delighted to have a salon quality dye without leaving my home! 13 of 13 people found this review helpful. Did you? |