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Custom Color Set
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67,063 Verified Client Reviews |
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First time I’m used this product.Just to say I wasn’t sure about this hair colour.Then once I’m used it to colour my hair.It was very good nice soft feeling to my hair.Would definitely use this again. 5 of 6 people found this review helpful. Did you? |
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Good Matchup, Great Grey CoverageThe tech team is pretty well genius in color matching. The only "nit" I have is it's pretty difficult to apply to only the grey. 0 of 0 people found this review helpful. Did you? |
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Just like every other store bought color, just more expensiveI specifically asked my "color specialist" for a medium brown that did not turn reddish brown after a couple of weeks. Sure enough, I spent twice as much on this scam and the exact same thing happened. Unfortunately, I forgot to cancel (the same scam everyone uses, "try it for $10!" but that mistake is on me). Turns out that there is a way to prevent this, a real colorist did my hair and, for the first time ever it didn't turn red. Apparently, anyone who has ever taken a color class knows how to do this. This product is garbage, it faded faster than even the store brands that I have purchased over the years for less money and they must have poured the same boring medium brown formula into the bottle marked "custom designed just for you!!!!!" Don't waste your money. Go to a real colorist who will then tell you exactly how to mix your color at home -- mine did, but I go back to her because unlike this ridiculous company, I trust her to take my concerns seriously. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarmela - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
DisappointedI've very disappointed in this company. I paid high price in the end only receiving start up kit. Never my rest ongoing. So I called speak to someone an I was told they sent out the product an this. Was there last time they will be sending out free stuff to me. And I said man that's not what I'm expecting I want to be getting what I paid for. And as it stands still the second time around nothing has come to me except for one round of the product that I paid for way more. Very disappointed nervous to even try what they sent me because now I'm not going to have anything to do with the company that's going to accuse me of trying to get free product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarena - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color PerfectAfter moving to a new location and not having the time to search for a new colorist, I decided to try eSalon. Admittedly, I was a little apprehensive. However, after trying it, I was absolutely delighted with the color outcome. It was perfect! 5 of 7 people found this review helpful. Did you? |
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New colorThankyou for updating my color. So much better than the first option. Really enjoy how the cream rinse really works to soften my "frizzy" thinning hair. 4 of 6 people found this review helpful. Did you? |
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Custom color setI love the set and instruction sheet. I'm excited every time. 0 of 0 people found this review helpful. Did you? |
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Light brownVery happy 😊 results 0 of 0 people found this review helpful. Did you? |
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Didn't work for meI have ginger roots and meh hair on rest. Gonna have to sort it out some how. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Nicola! We are sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Best home colour I've ever hadThe title says it all! My hair is in super condition ,the colour is vibrant but still looks natural,no amonia! My last home colour caused hair breakage , this customised colour set is as good as a salon ....in fact better ...thank you eSalon x 2 of 2 people found this review helpful. Did you? |