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Custom Color Set
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66,689 Verified Client Reviews |
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Fabulous colourI am so pleased with my colour. It looks amazing and was exactly the shade I was looking for. Really great kit and worth every penny! Frankly, its a bargain compared to a salon job. 0 of 0 people found this review helpful. Did you? |
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Incredible colorThe color was perfect for me and exactly what I wanted. It has faded a bit more than I expected but reds tend to do that. 0 of 0 people found this review helpful. Did you? |
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Great colorI love the color . It looks great on me . I just don't need it every month . 0 of 0 people found this review helpful. Did you? |
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Worst Color EverAbsolutely the worst experience I have had with eSalon...and the last! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTami - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ok colorMy hair was not as shiny as before when I colored it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryll - Thank you for your feedback. We apologize for the disappointing experience you had with your hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Normally excellentHowever, the last time my hair came out darker than usual and I have written to ask for explanation/advice but not received any reply despite sending the message again some time ago. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Color changeIt didn't seem lighter like I asked. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
To darkI had my hair stripped from black to dark brown about 2 months ago. I used your colour treatment tonight and it is black again. It cost me a fortune to get rid of the black. The salon had to do it twice. This colour is black not dark brown. So disappointed I could cry. I have my sons wedding in just over a week and I did not want black hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYvette - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Custom made colorI was very happy with my recent hair color. 1 of 1 people found this review helpful. Did you? |
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Love my color!!I get compliments on my hair color all the time—from folks I know and strangers. They tell me how healthy my hair looks and how natural my color is. Even my hairdresser who cuts my hair has said how wonderful my hair looks. 0 of 0 people found this review helpful. Did you? |