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Custom Color Set
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66,689 Verified Client Reviews |
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Color very dark.....The color is growing on me but much darker than I usually wear..... Also there was so much color even with long thick hair to was way more than I needed 0 of 0 people found this review helpful. Did you? |
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absolutely loved my new color.J LOVRD MY NEW COLOR BUT I AM 77YRS OLD. AND DID NOT WANT MY CREDIT CARD INFO SAVED. I WOULD MUCH RATHER order products when I need. And if you are going to double price, I no longer want product at all. Thank you 0 of 0 people found this review helpful. Did you? |
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My colorThe all over was great. Medium brown works for me, but my gray hair is more red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeverly - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Perfect colour I love it!The colour is very natural and covers grey hair perfectly. The product doesn't stain much on skin and it is easy to use. The only drawback is that it is quite irritating on my skull skin. 0 of 0 people found this review helpful. Did you? |
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These are the best productsI love all of the products but not the ammonia. 0 of 0 people found this review helpful. Did you? |
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True ColorLove the product but still tweaking the color! 0 of 0 people found this review helpful. Did you? |
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Good colorStill doesn’t cover most of my grey hair 0 of 0 people found this review helpful. Did you? |
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Not for meI spent an entire weekend trying to get this procedure down right and after multiple strand tests I moved forward with the color to find it was a waste of my time and money. This color made my hair slightly red and was very displeased with results and made me extremely frustrated and upset. I scheduled a hair appointment next and to pay double what I normally would. Feeling this product robbed me and will not be a returning customer and would like to receive my money back if possible. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. Please be on the look out for an email from us with more details. |
They just don’t do anything to helpI’ve tried several attempts to reach someone and if your not ordering they pass you on and No one will help you. I wanted my color lighter it’s been too dark and then shipped too often.., and now with no success I want to just cancel the whole thing. Very disappointed and not pleased 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSue - Thank you for your feedback. We apologize for the disappointing experience you had with our service and hair color. We're always looking to improve our service and products, and truly value everything our clients say. Please be on the look out for an email from us resolving this matter. |
Color lasted 4 daysI am so sad. This is my 2nd time using the product and the grey hairs LITERALLY came back after 4 days. I kept it on for 30 min as instructed also. I've never had this happen with any hair color. Waaaah 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |