67,063 Verified Client Reviews |
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Got the red toned down.The color is brown with a little red, not too much. I prefer gold highlights not red. Any way to get that? 0 of 0 people found this review helpful. Did you? |
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Color reviewColor doesn’t last or cover gray ! Cancel order . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaula - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
WOW!!!I am not one to write a review but with this amazing transformation I must! I had been spending hundreds every 7 weeks to go to a salon and have my hair colored/ highlighted. I was never that impressed with how it came out. I did my profile and called my consultant and had her add some golden and copper to my next hair color. It arrived lightning fast from CA. To NH. I waited a couple of days to say goodbye to my blond highlights that I definitely spent hundreds on over the last year. Today I colored my hair! It was extremely easy and I have to say that I am beyond happy with my results. THANK YOU ESALON! You have won me over for your excellence in color correction! I finally have the color I want. My hair is so soft and I can’t say enough about your company. THANKS AGAIN! 1 of 1 people found this review helpful. Did you? |
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Color better than expected.I was nervous by the “ash” description but they know what they’re doing because the color was perfect. 1 of 1 people found this review helpful. Did you? |
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Perfection!The colorist adjusted my color so perfectly. I could not be more pleased with both the color and the customer service provided by esalon!! 0 of 1 people found this review helpful. Did you? |
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PERFECT!The videos were very helpful; I recommended to my coworkers and we all love this! Our hair looks fantastic and we could not be more pleased. Perhaps a girls wine and hair day in the future? 0 of 1 people found this review helpful. Did you? |
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So glad to be back!!I left eSalon for a year or two thinking it was easier to just have a salon do my hair color. Each time I go, I bring pictures and describe what I want and never get it. I could have gone to my last salon and paid $225 (honestly!! $150/hour and she said it would take 1.5 hours) for color I probably would still be unhappy with. So, I thought why not give eSalon another try - I was always happy with the color. Well, I spoke to a colorist at eSalon and was a little nervous to try this new color but... it is exactly what I wanted. The quality is so good - no itchy scalp and the reps at esalon couldn't have been more patient and understanding with me. I will never leave again!! 0 of 0 people found this review helpful. Did you? |
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It workedBeautiful maybe one tone darker next time I am sending pictures 0 of 0 people found this review helpful. Did you? |
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Disappointed with colorI did not care for the color or coverage. I have done my hair at home for years using a brand I can buy at store. The esalon color was dull and did not blend grays. Harder to use also. Sorry would not use again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Unfortunate outcomeThe color is beautiful but it was everything I requested to avoid. I requested to stay away from red and not too dark. On the plus side, it covered my grays but now I have a color that I dislike. In other words, I paid for a color that I wanted to avoid. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMartha - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |