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Custom Color Set
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66,689 Verified Client Reviews |
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Nice tone but a tad darker than I wantedThe presentation of this product was great and I had everything I needed to colour my own hair. However, I would have perhaps liked to have been contacted by the colourist beforehand to check a couple of things. The colour has turned out darker than I would have liked. I said I had medium brown hair and didn’t want it darker, but I was sent a dark brown base colour which my hair has absorbed strongly. I do however, like the auburn tones. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsOlivia - We are so sorry to hear that your most recent order did not turn out as you anticipated. Your colorist is hard at work reviewing your feedback, and adjusting your next hair color order to ensure you meet your expectations. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |
Completely missed the markThis color came out a strong brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - We are so sorry to hear that your most recent order did not turn out as you anticipated. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. With our fully customizable color line, we are able to adapt to most any color goal you have! Please let us know if there is anything else we can do to help! |
Not as good as I had hopedMy hair is very silver. This product covered the silver well enough but the ammonia based product reeked and dried out my hair, even with the conditioner. My hair fell out in hand fulls. Will go back to the product I was using previously. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCathie - We’re so sorry to hear that you were disappointed by our hair color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we want to be sure to make this right. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love itThis hair coloring is perfect. Doesn’t fade even a little and is just the right color for me. I have used many different brands in the past and I will not be going back. It’s also so convenient that it arrives just when I need it to. 0 of 0 people found this review helpful. Did you? |
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I'll never go back to coloring at the salon.If I only I could cut my own hair... I get compliments on my hair daily. It's easy to apply and wash out too. What else do I need? 0 of 0 people found this review helpful. Did you? |
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Amazing ColorI have used this color a couple times and I get compliments all the time especially now that it is towards fall! Also, my previous colors would always fade over time and this color has stayed true and vibrant a lot longer. I am so happy I found ESalon! 0 of 0 people found this review helpful. Did you? |
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Great product and service!Love this product and you can tailor delivery to your own schedule! 0 of 0 people found this review helpful. Did you? |
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Love it!I was not happy with the coverage of my first batch. So, I asked to have it adjusted. Perfect now!! Remember, girls, it doesn't take a rocket scientist to color your hair. You just need the right color and the right product. eSalon is my new great find. 0 of 0 people found this review helpful. Did you? |
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AmazingSorry for the delay. I love my hair still and I think it has been almost a month. I have received so many compliments on how great my hair looks- since day 1. I can't begin to explain how awesome this experience was and Angelyn is amazing and truly the most knowledgeable colorist I have had in my 52 years. I have recommended this to a lot of people and know that 1 has an appt next weekend. Thank you so much. :) 0 of 0 people found this review helpful. Did you? |
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Very naturalThis formulation covers my grays nicely. Love the auburn color. Not too red or brown. I color every 3 wks. And refresher every 9 wks. 0 of 0 people found this review helpful. Did you? |