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Custom Color Set
Client Reviews

4.1 out of 5 (106,144 ratings)

66,713 Verified Client Reviews
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POSTED BY: Brandy C.
October 6, 2018

Easy to use but...

POSTED BY: Brandy C.
October 6, 2018

This was easy to use but the color was too dark.

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POSTED BY: Desiree R.

Response From Our Experts

Brandy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams.

POSTED BY: Heather J.
October 6, 2018

need new color

POSTED BY: Heather J.
October 6, 2018

used 2 weeks ago and grey is already showing. i'm not too happy with the color and want a different one.

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POSTED BY: Desiree R.

Response From Our Experts

Heather - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help!

POSTED BY: Renee G.
October 6, 2018

Not what I wanted.

POSTED BY: Renee G.
October 6, 2018

It just looks like my original color. No change. Cant see my original picture it figure how to change future orders. Hate it

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POSTED BY: Desiree R.

Response From Our Experts

Renee - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right!

POSTED BY: Elisabeth A.
October 5, 2018

My hair

POSTED BY: Elisabeth A.
October 5, 2018

Love this stuff. Please send me my oder after Nov.1. Y'all rock.

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POSTED BY: Cindy D.
October 5, 2018

Best at home color

POSTED BY: Cindy D.
October 5, 2018

Great coverage and lots of shine!

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POSTED BY: Theresa W.
October 5, 2018

Custom color set

POSTED BY: Theresa W.
October 5, 2018

Easy to mix and use.

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POSTED BY: Patricia G.
October 5, 2018

Easy to use

POSTED BY: Patricia G.
October 5, 2018

Everything is there for you. Easy to follow instructions, gloves, stain protection, shampoo and conditioner! And low odor fresh product! All made to personal specifications! At a very nice price too!

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POSTED BY: Melanie M.
October 5, 2018

Best DIY Salon Color on this planet!

POSTED BY: Melanie M.
October 5, 2018

I have paid outrageous $ for years to get my hair colored, E salon is affordable and I get professional results in the comfort of my home!

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POSTED BY: Mags
October 5, 2018

Great Color ... Rebranding? Hmmm

POSTED BY: Mags
October 5, 2018

October 5, 2018 Still happy with my color. Thank you for recently changing my color formula. 😁 July 17, 2018 I am still really enjoying eSalon color, plus with my husband helping me apply it, I am truly happy. I liked the clean look of the previous font used and the black and red on white packaging. In other words, I really don't care for the rebranding but keep up the quality of the product.

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POSTED BY: Jade J.
October 5, 2018

Love this product

POSTED BY: Jade J.
October 5, 2018

This product is amazing it's better than what I could get in a salon. Highly recommend.

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