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Custom Color Set
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66,713 Verified Client Reviews |
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I love this productThis color is perfect for me. The coverage is excellent. I have looked a long time for a hair color that really works. I am glad I found your product. 0 of 0 people found this review helpful. Did you? |
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colorthe color you sent me was perfect. I received a lot of compliments on my hair when I finished it. thank you I'm very happy 0 of 0 people found this review helpful. Did you? |
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Best Products all TOGETHER!!I'm not sure how to say it. Just see how long I've been using your products. AWESOME!! Wish you had samples of things I don't purchase. 0 of 0 people found this review helpful. Did you? |
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The Perfect ColorI had previously been coloring my hair black but it didn't look natural. I tried the dark brown & it looked so much better. 0 of 0 people found this review helpful. Did you? |
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HairColor is good but the highlight kit actually burned my hair off in some spots. 0 of 0 people found this review helpful. Did you? |
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Not what I expectedColour is supposed to be a light brown. It is actually very dark, definitely at least a medium brown. Also the red in my hair is still showing through so it looks very uneven. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Color was wrongMy color was too light it did not match my dark brown hair had to go out and buy a color to fix it. I don’t know what happened the dark chestnut color matched before. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeanne - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Color was darker than I wanted.Was excited to try product but was so dark, almost looked black. Was not happy at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelody - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Very disappointed- Gave eSalon 2 triesI understand that color is not always easy to get right the first time so I have eSalon 2 times with my color. I provided photos, details, and phone consults and I was ultimately disappointed with the results. I ended up back with Féria to fix the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeth - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
PERFECTLY MATCHED!! FIRST TIMER DOING GRAY ROOTS AND FADED ENDSI don't have enough space for all the positives; my color is PERFECT; the directions are CLEAR; I ordered my first kit too close to my last color application and communicating via email with my colorist, my 2nd kit was REFUNDED and now I'm on the correct schedule, no fault of eSalon. The formulation DID NOT BURN my scalp-color sessions at the salon used to be torturous because my scalp would burn and itch. NOW I'M FREE TO COLOR WHEN I WANT, WITH NO BURNING AND A FLUFFIER WALLET!!!! Happy, happy, happy. -Cheryl L. 1 of 1 people found this review helpful. Did you? |